Common use of OMC — ASP Program Clause in Contracts

OMC — ASP Program. STI shall establish and manage scalable, reliable and flexible Order Management Center (“OMC”) for operations. STI shall focus on meeting service level agreements (“SLAs”) for sales transaction processing, inbound call handling and customer contacts for AT&T eCommerce. STI shall adhere to all of AT&T eCommerce’s business processes and security standards in performing its OMC Services to ensure a seamless AT&T branded customer experience. STI shall support business from AT&T eCommerce consumer and business customers.