OMC — ASP Program Sample Clauses
The OMC — ASP Program clause defines the terms and conditions under which an Original Manufacturer's Component (OMC) is provided through an Authorized Service Provider (ASP) program. This clause typically outlines the eligibility requirements for participation, the responsibilities of both the manufacturer and the service provider, and the procedures for ordering, installing, and servicing OMCs. By establishing clear guidelines for the distribution and servicing of components, the clause ensures quality control, protects intellectual property, and streamlines the process for authorized repairs or replacements.
OMC — ASP Program. STI shall establish and manage scalable, reliable and flexible Order Management Center (“OMC”) for operations. STI shall focus on meeting service level agreements (“SLAs”) for sales transaction processing, inbound call handling and customer contacts for AT&T eCommerce. STI shall adhere to all of AT&T eCommerce’s business processes and security standards in performing its OMC Services to ensure a seamless AT&T branded customer experience. STI shall support business from AT&T eCommerce consumer and business customers.