Objective Performance Criteria Sample Clauses

The Objective Performance Criteria clause sets clear, measurable standards that a party must meet to fulfill its contractual obligations. Typically, this clause outlines specific benchmarks, metrics, or outcomes—such as delivery times, quality levels, or technical specifications—that are used to assess whether performance requirements have been satisfied. By establishing objective and quantifiable criteria, this clause helps prevent disputes over subjective interpretations of performance and ensures both parties have a shared understanding of what constitutes satisfactory completion.
Objective Performance Criteria a) If the Health Plan considers any new criteria or changes to existing criteria to be a material change to the contract as defined below, it must notify IDHW in writing within the ten (10) business day period set forth above. The Health Plan’s notice shall include an explanation identifying why it considers the new criteria or changes to be a material change to the contract. For the purpose of Performance Indicator criteria additions and changes, material changes shall be changes that affect the time, scope or cost of the contract. If the Health Plan timely provided notification to IDHW that the new criteria or changes to the Performance Indicator criteria are material, the parties will then negotiate in good faith to add the new criteria or to change existing criteria via written amendment to the contract. b) If the Health Plan does not provide notification to IDHW that new or revised criteria are material within the (10) business days from receipt of written notification from IDHW, the new criteria or changed criteria will become part of the contract without further action by the parties. The Health Plan must comply with new criteria or changes to existing criteria within thirty (30) business days of them becoming part of the contract, whether by written amendment or by failure of the Health Plan to provide notice of materiality. c) The table of Performance Indicators above and the Contract Requirements below are summary charts of criteria for the performance of the Health Plan subject to performance monitoring. Details for each Performance Indicator are provided in Contract sections identified in the aforementioned charts. Each criterion has been assigned a “threshold.” Monitoring will determine if the Health Plan is operating above or below the established threshold. If the finding is that the Health Plan is operating below the established threshold with respect to a Performance Metric, liquidated damages may be imposed. Liquidated damages will be based on the amount of time, in terms of hours, rounded up or down to the nearest number of hours, IDHW must invest to monitor the performance of the Health Plan. The number of hours required is then multiplied by the cost to IDHW (in terms of an hourly rate) for the staff involved. If the Health Plan’s results continue to fall below the established thresholds, the time spent on monitoring performance increases and the amount of liquidated damages is increased accordingly as illustrated in the table below. d...
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Related to Objective Performance Criteria

  • Performance Criteria The Performance Criteria are set forth in Exhibit A to this Agreement.

  • Performance Goals A. The Trust and State Street have developed mutually acceptable performance goals dated March 1, 2011 , and as may be amended from time to time, regarding the manner in which they expect to deliver and receive the services under this Agreement (hereinafter referred to as “Service Level Agreement”). The parties agree that such Service Level Agreement reflects performance goals and any failure to perform in accordance with the provisions thereof shall not be considered a breach of contract that gives rise to contractual or other remedies. It is the intention of the parties that the sole remedy for failure to perform in accordance with the provisions of the Service Level Agreement, or any dispute relating to performance goals set forth in the Service Level Agreement, will be a meeting of the parties to resolve the failure pursuant to the consultation procedure described in Sections V. B. and V.C. below. Notwithstanding the foregoing, the parties hereby acknowledge that any party’s failure (or lack thereof) to meet the provisions of the Service Level Agreement, while not in and of itself a breach of contract giving rise to contractual or other remedies, may factor into the Trust’s reasonably determined belief regarding the standard of care exercised by State Street hereunder.

  • Performance Measure Grantee will adhere to the performance measures requirements documented in

  • Ongoing Performance Measures The Department intends to use performance-reporting tools in order to measure the performance of Contractor(s). These tools will include the Contractor Performance Survey (Exhibit G), to be completed by Customers on a quarterly basis. Such measures will allow the Department to better track Vendor performance through the term of the Contract(s) and ensure that Contractor(s) consistently provide quality services to the State and its Customers. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MFMP or on the Department's website).

  • PERFORMANCE OBJECTIVES 4.1 The Performance Plan (Annexure A) sets out- 4.1.1 the performance objectives and targets that must be met by the Employee; and 4.1.2 the time frames within which those performance objectives and targets must be met. 4.2 The performance objectives and targets reflected in Annexure A are set by the Employer in consultation with the Employee and based on the Integrated Development Plan, Service Delivery and Budget Implementation Plan (SDBIP) and the Budget of the Employer, and shall include key objectives; key performance indicators; target dates and weightings. 4.2.1 The key objectives describe the main tasks that need to be done. 4.2.2 The key performance indicators provide the details of the evidence that must be provided to show that a key objective has been achieved. 4.2.3 The target dates describe the timeframe in which the work must be achieved. 4.2.4 The weightings show the relative importance of the key objectives to each other. 4.3 The Employee’s performance will, in addition, be measured in terms of contributions to the goals and strategies set out in the Employer’s Integrated Development Plan.