Notifications. If requested by Customer LightEdge will notify Customer within fifteen (15) minutes of a Service outage via e-mail (to pager) notification Services. LightEdge will monitor connections to the IP address of the customer router. An outage is defined as any fifteen (15) consecutive minutes where the connection is unavailable. If an outage is determined, LightEdge will generate an e-mail notification to Customer. Customer is responsible for providing their own pager (s), a suitable e-mail-pager gateway, and up to two (2) corresponding e-mail addresses.
Appears in 22 contracts
Samples: Access Meshed Ip Wan Service Agreement, Loop Service Agreement, Access Meshed Ip Wan Service Agreement
Notifications. If requested by Customer LightEdge will notify Customer within fifteen (15) minutes of a Service outage via e-mail (to pager) notification Services. LightEdge will monitor connections to the IP address of the customer router. An outage is defined as any fifteen (15) consecutive minutes where the connection Service is unavailable. If an outage is determined, LightEdge will generate an e-mail notification to Customer. Customer is responsible for providing their own pager (spager(s), a suitable e-mail-pager gateway, and up to two (2) corresponding e-mail addresses.
Appears in 21 contracts
Samples: Hosting Services, Hosted Storage Service Agreement, Hosting Services Virtual Service Agreement
Notifications. If requested by Customer LightEdge will notify Customer within fifteen sixty (1560) minutes of a Service outage via e-mail (to pager) notification Services. LightEdge will monitor connections to the IP address of the customer router. An outage is defined as any fifteen (15) consecutive minutes where the connection Service is unavailable. If an outage is determined, LightEdge will generate an e-mail notification to Customer. Customer is responsible for providing their own pager (spager(s), a suitable e-mail-pager gateway, and up to two (2) corresponding e-mail addresses.
Appears in 15 contracts
Samples: Managed Device Support Service Agreement, Ms Hosted Microsoft Exchange Service Agreement, Mail Services Service Agreement
Notifications. If requested by Customer LightEdge will notify Customer within fifteen (15) minutes of a Service outage via e-mail (to pager) notification Services. LightEdge will monitor connections to the IP address of the customer router. An outage is defined as any fifteen (15) consecutive minutes where the connection is unavailable. If an outage is determined, LightEdge will generate an e-mail notification to Customer. Customer is responsible for providing their own pager (s), a suitable e-mail-pager gateway, and up to two (2) corresponding e-mail addresses.fifteen
Appears in 13 contracts
Samples: Power Data Protection Service Agreement, Access DSL Service Agreement, Access DSL Service Agreement
Notifications. If requested by Customer LightEdge will notify Customer within fifteen (15) minutes of a Service outage via e-mail (to pager) notification Services. LightEdge will monitor connections to the IP address of the customer Customer router. An outage is defined as any fifteen (15) consecutive minutes where the connection is unavailable. If an outage is determined, LightEdge will generate an e-mail notification to Customer. Customer is responsible for providing their own pager (s), a suitable e-mail-pager gateway, and up to two (2) corresponding e-mail addresses.fifteen
Appears in 3 contracts
Samples: Avs Hosted PBX Service Agreement, Avs Hosted PBX Service Agreement, Avs Hosted PBX Service Agreement
Notifications. If requested by Customer LightEdge will notify Customer within fifteen (15) minutes of a Service outage via e-mail (to pager) notification Services. LightEdge will monitor connections to the IP address of the customer routerload balancer. An outage is defined as any fifteen (15) consecutive minutes where the connection is unavailable. If an outage is determined, LightEdge will generate an e-mail notification to Customer. Customer is responsible for providing their own pager (s), a suitable e-mail-pager gateway, and up to two (2) corresponding e-mail addresses.fifteen
Appears in 2 contracts
Samples: Load Balancing Service Agreement, Load Balancing Service Agreement
