Not Our Customer Clause Samples

The "Not Our Customer" clause defines the circumstances under which an individual or entity is not considered a customer of the company for the purposes of the agreement. Typically, this clause clarifies that certain parties—such as affiliates, third parties, or users who have not completed a formal onboarding process—do not qualify as customers and therefore are not entitled to the rights, services, or protections provided to customers under the contract. By establishing clear boundaries on who is recognized as a customer, this clause helps prevent misunderstandings and limits the company's obligations to only those parties with a formal customer relationship.