Common use of Network Operations Clause in Contracts

Network Operations. Globalgig provides a ticketing system service as a single point of contact for Incidents associated with the Managed Network Service. Customer’s authorized staff may be updated by Customer at any time by written notice to Globalgig. When Globalgig’s ticketing system receives Notification of an Incident, the Network Operations Center will record, monitor, and manage all Incidents; and provide Customer with regular and periodic updates on the status of resolution.

Network Operations. Globalgig provides a ticketing system service as a single point of contact for Incidents associated with the Managed Network Service. The Globalgig Ticketing service may be used by up to ten (10) authorized staff members from Customer’s organization. Customer’s authorized staff may be updated by Customer at any time by written notice to Globalgig. When Globalgig’s ticketing system receives Notification of an Incident, the Network Operations Center will record, monitor, and manage all Incidents; and provide Customer with regular and periodic updates on the status of resolution.