Multiple Returns. Supplier shall have the capability to recognize, monitor, analyze and take corrective action on returned Product which has previously been repaired by Supplier or Supplier authorized third party(ies). Sun and Supplier shall agree on a means to measure performance in this area and report as defined in Section 4.7. For in warranty Product returned with a similar failure symptom reported by Sun or the Supplier’s testing for the third time, Sun shall have the option of requiring replacement of the defective unit at no cost to Sun.
Appears in 2 contracts
Sources: Master External Manufacturing Agreement, Master External Manufacturing Agreement (Synnex Corp)