Monthly Uptime Measurement Sample Clauses

Monthly Uptime Measurement. The Parties agree SUSE will measure up-time using a third party, up-time monitoring system. Data points will be collected at least once a minute. The endpoint for the Customer’s instance of the SUSE Rancher Software will be queried and must respond within 5 seconds with an HTTP 200 return code to be considered within the SLA. No response, non-HTTP 200 return code, or a response longer than 5 seconds will be considered downtime. This will be the only measurement for SUSE compliance with the Service Commitment. All minutes qualifying under this section will be counted in the Actual Monthly Uptime Minutes.