Common use of Missed Collection Clause in Contracts

Missed Collection. The Contractor will provide a special pickup, or other corrective action acceptable to a Customer, within twenty-four (24) hours (Saturdays, Sundays and holidays excepted) of oral or written notice to the Contractor of a missed scheduled collection at no charge to the Customer. If the Contractor does not provide corrective action in a timely manner, the County may perform the collection or cause the collection to be performed by a third party, and the Contractor shall reimburse the County for its costs for such collection. In cases where the Contractor has documented that the Customer’s Container was not set out at the normal service time, the following conditions apply: (1) for the first occurrence each year the Contractor shall pick up the Container, within twenty-four (24) hours of oral or written notice, at no charge to the Customer, and (2) for each subsequent occurrence that year, the Contractor can charge the Customer a “return trip charge” if the Customer requests collection prior to the next scheduled service day for that Customer.