Microcode Support – Services Coordination Sample Clauses

Microcode Support – Services Coordination. The Project Management Office Representative will contact your point of contact to schedule and conduct a remote welcome and planning conference call for up to 30 minutes, on a mutually agreed upon date and time to review: i. the objectives of the Microcode Services; ii. the Eligible Lenovo Machines supported under this Agreement; iii. roles and responsibilities; and operating system levels. Lenovo will perform an analysis and verify whether the recorded Microcode levels of all Eligible Lenovo Machines for Microcode Support Analysis service covered by the Lenovo Services part number purchased are up-to-date, taking into account any dependencies on the operating system and driver levels. Any dependencies between connected Eligible Lenovo Machines will also be verified. Verification of the dependencies within a network will be completed only if Microcode Services have been purchased for the connected network components. Once the Microcode Support Analysis is complete, the Project Management Office Representative will electronically deliver a Microcode Support Plan to your point of contact. This document contains your current Microcode driver and Host Bus Adapter levels on your Eligible Lenovo Machines and provides Microcode upgrade recommendations, if applicable.