Member Handbook Requirements. 4.3.3.1 The Contractor shall mail to all newly enrolled Members a Member Handbook within ten (10) Calendar Days of receiving the notice of enrollment from DCH or its Agent. The Contractor shall mail to all enrolled Members a Member Handbook at least annually thereafter.
Appears in 5 contracts
Samples: Business Associate Agreement (Wellcare Health Plans, Inc.), Business Associate Agreement (Centene Corp), Business Associate Agreement (Wellcare Health Plans, Inc.)
Member Handbook Requirements. 4.3.3.1 The Contractor shall mail to all newly enrolled Members a Member Handbook within ten (10) Calendar Days of receiving the notice of enrollment from DCH or its Agent. The Contractor shall mail to all enrolled Members Member households a Member Handbook at least annually thereafterevery other year thereafter unless requested sooner by the member.
Appears in 2 contracts
Samples: Business Associate Agreement (Centene Corp), Business Associate Agreement (Wellcare Health Plans, Inc.)