Member Engagement. The number of identification cards (mailed separately from welcome letters and Member handbooks) mailed by the PHP within the required timeframe divided by total number of new Members enrolled in the PHP during the measurement period. Monthly 98.99% - 95%: $5,000 per month 94.99% - 80%: $7,500 per month 79.99% or less: $10,000 per month
Appears in 2 contracts
Sources: Prepaid Health Plan Services Contract, Prepaid Health Plan Services Contract
Member Engagement. The number of identification cards welcome letters and Member handbooks (mailed separately from welcome letters and Member handbooksidentification cards) mailed by the PHP within the required timeframe divided by the total number of new Members enrolled in the PHP during the measurement period. Monthly 98.99% - 95%: $5,000 per month 94.99% - 80%: $7,500 per month 79.99% or less: $10,000 per month
Appears in 1 contract
Member Engagement. The number of identification cards (mailed separately from welcome letters and Member handbooksidentification cards) mailed by the PHP within the required timeframe divided by the total number of new Members enrolled in the PHP during the measurement period. Monthly 98.99% - 95%: $5,000 per month 94.99% - 80%: $7,500 per month 79.99% or less: $10,000 per month
Appears in 1 contract