Maintenance Windows. BlueVoyant may schedule maintenance outages for BlueVoyant software which enables log collection with 24-hours’ notice to designated Client contacts. SLAs shall not apply during maintenance outages and therefore are not eligible for any SLA credit during these periods.
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Sources: Service Description and Service Level Agreement, Service Description and Service Level Agreement, Service Description and Service Level Agreement
Maintenance Windows. BlueVoyant may schedule maintenance outages for BlueVoyant software which enables log collection (typically for collecting on-premise data sources) with 24-hours’ notice to designated Client contacts. SLAs shall not apply during maintenance outages and therefore are not eligible for any SLA credit during these periods.
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