Common use of Maintenance Process Clause in Contracts

Maintenance Process. 3.2.1 The initial YZP service order must have completed and closed prior to the opening of a YZP trouble ticket as a result of CLEC experiencing a situation in which its DSLAM will not communicate with the end user customer premises. In such event, CLEC shall choose one of the two options set forth below: 3.2.1.1 OPTION 1: Trouble Ticket 3.2.1.1.1 CLEC may generate a trouble ticket with AT&T ILLINOIS’ Local Operations Center (LOC) identifying the reason why CLEC is experiencing a situation in which its DSLAM will not communicate with the end user customer premises based on maintenance assurance procedures set forth elsewhere in this Agreement, and subject to the terms and conditions set forth herein. Based on CLEC’s own testing, the YZP trouble ticket may be conditioning related. The AT&T ILLINOIS LOC will analyze CLEC provided test results and try to determine why CLEC’s DSLAM is not communicating with the end user customer premises and will attempt to resolve the trouble by addressing any non-conditioning related reason (to the extent one exists) on AT&T ILLINOIS’ side of the network, and/or by conditioning the facility as needed. On YZP-related trouble tickets, AT&T ILLINOIS will offer a five (5) business day interval from the time CLEC submits the trouble ticket. 3.2.1.1.2 AT&T ILLINOIS’ LOC may elect to perform Line Station Transfers (“LSTs”) in lieu of conditioning when conditioning is not available. The rates for LSTs are set forth in Appendix Pricing of this Agreement. 3.2.1.1.3 On loops with Actual Loop Lengths between 12,000 and 17,500 feet, if the xDSL Loop has been ordered using the YZP process, AT&T ILLINOIS will use that YZP designation and CLEC’s opening of a trouble ticket as authorization from CLEC for AT&T ILLINOIS to perform the requested conditioning on the xDSL Loop including whatever work AT&T ILLINOIS believes is necessary to make the loop work utilizing applicable industry standards, including ANSI T1.417. No separate, loop specific authorization to condition a loop will be required by AT&T ILLINOIS from CLEC, after the initial YZP trouble ticket is opened. CLEC will then be billed and shall pay the applicable conditioning charges pursuant to the rates, terms and conditions set forth elsewhere in this Agreement.

Maintenance Process. 3.2.1 The initial YZP service order must have completed and closed prior to the opening of a YZP trouble ticket as a result of CLEC experiencing a situation in which its DSLAM will not communicate with the end user customer premises. In such event, CLEC shall choose one of the two options set forth below: 3.2.1.1 OPTION 1: Trouble Ticket 3.2.1.1.1 CLEC may generate a trouble ticket with AT&T ILLINOIS’ ’s Local Operations Center (LOC) identifying the reason why CLEC is experiencing a situation in which its DSLAM will not communicate with the end user customer premises based on maintenance assurance procedures set forth elsewhere in this Agreement, and subject to the terms and conditions set forth herein. Based on CLEC’s own testing, the YZP trouble ticket may be conditioning related. The AT&T ILLINOIS LOC will analyze CLEC provided test results and try to determine why CLEC’s DSLAM is not communicating with the end user customer premises and will attempt to resolve the trouble by addressing any non-conditioning related reason (to the extent one exists) on AT&T ILLINOIS’ ’s side of the network, and/or by conditioning the facility as needed. On YZP-related trouble tickets, AT&T ILLINOIS will offer a five (5) business day interval from the time CLEC submits the trouble ticket. 3.2.1.1.2 AT&T ILLINOIS’ ’s LOC may elect to perform Line Station Transfers (“LSTs”) in lieu of conditioning when conditioning is not available. The rates for LSTs are set forth in Appendix Pricing of this Agreement. 3.2.1.1.3 On loops with Actual Loop Lengths between 12,000 and 17,500 feet, if the xDSL Loop has been ordered using the YZP process, AT&T ILLINOIS will use that YZP designation and CLEC’s opening of a trouble ticket as authorization from CLEC for AT&T ILLINOIS to perform the requested conditioning on the xDSL Loop including whatever work AT&T ILLINOIS believes is necessary to make the loop work utilizing applicable industry standards, including ANSI T1.417. No separate, loop specific authorization to condition a loop will be required by AT&T ILLINOIS from CLEC, after the initial YZP trouble ticket is opened. CLEC will then be billed and shall pay the applicable conditioning charges pursuant to the rates, terms and conditions set forth elsewhere in this Agreement.