Common use of Loss, Damage or Theft Clause in Contracts

Loss, Damage or Theft. 4.5.1. Loss, damage or theft of any IT equipment must be reported to the IT Service Desk as soon as possible. The IT Service Desk team will record the incident and provide a reference number to the affected user. 4.5.2. Loan devices will be issued during the period of repair for all damaged laptops and desktops where a like for like replacement cannot be provided. 4.5.3. The loss or possible theft of any device capable of storing data must be reported to the IT Service Desk by the end user, in line with the University Data Breach Policy. 4.5.4. Suspected theft of an EUD (as defined in Section 1), or peripherals over the value of £500 should be reported to the police at the earliest opportunity by the affected user. The crime reference number should be provided to the IT Service Desk, who will add this to the incident record. 4.5.5. The IT Service Desk will liaise with the 2nd line support teams to arrange for a replacement device.