Login. The application will require each user accessing the system to have a unique user ID and confidential password to log in to the system. Users will be locked out of the system after [**] invalid logon attempts. Passwords will have a minimum password expiration time period and a minimum password length that are consistent with Bank’s information security standards. Password composition requirements (e.g. contain at least [**] character) also will be consistent with Bank’s information security standards. Tech users will not have access to any Customer user passwords. They will be able to assist properly authenticated users by resetting passwords. Password resets will generate a confidential email to the email address on file for the user and the application will require the user to change their password upon the first login after a password reset. As each user is added to the PayMode application, they will receive a validation email with a confidential link which is to be used for their assigned user ID to login to the application. The link is valid for [**] hours and the user must utilize this activation link in order to complete their first login to the system. Users experiencing difficulty with the link can work with Tech’s customer support team to have the validation link resent.
Appears in 2 contracts
Sources: Services Agreement (Bottomline Technologies Inc /De/), Services Agreement (Bottomline Technologies Inc /De/)