Common use of Line Item Question Response Clause in Contracts

Line Item Question Response. 42 Do your warranties cover all products, parts, and labor? Yes. * 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? No, other than Commercial or Residential use. * 44 Do your warranties cover the expense of technicians’ travel time and mileage to perform warranty repairs? No. * 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? No. Warranty service is provided in both the United States and Canada. * 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Warranty coverage is bumper to bumper excluding the engine manufacturer. Ariens Company has a solid working relationship with engine suppliers and will assist as necessary. * 47 What are your proposed exchange and return programs and policies? No exchange or return policy. If a customer is unhappy with purchase or experiencing issues, Ariens Company will work with customer towards a fair and reasonable resolution. * 48 Describe any service contract options for the items included in your proposal. Ariens Company does not provide service contracts. Agencies are encouraged to review service contracts with their local dealer. * 49 What are your payment terms (e.g., net 10, net 30)? 2% 10, NET 30 * 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Yes. Ariens Company has partnered with several leasing and financing companies specializing in schools and government entities. The following are the companies Ariens Company has partnered with: NCL Government Capital, New Equipment Leasing, Lanco Financial, Advance Accepteance, Sheffield and TD Bank. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ purchase orders. All orders are submitted directly to ▇▇▇▇▇ ▇▇▇▇▇▇▇, Government Sales Representative, via e-mail of fax as instructions are provided on all quotes. Agencies may request specific dealer whom they would like to provide setup and delivery of the equipment verbally or on the purchase order. Dealers are aware of the strict policy relating to contract orders, no exceptions. If an order is submitted directly to dealer, they will submit to ▇▇▇▇▇ ▇▇▇▇▇▇▇. All received orders are assigned an account for reporting, depending on specific contract, all accounts begin with the name of the contract. Sample - Account Number ▇▇▇▇▇▇▇▇ Sourcewell Minnesota - City of Minneapolis. This allows Ariens Company to determine areas of focus, sales volume, customer registrations, sales reporting, administrative fees, etc. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, Ariens Company accepts P-Cards at no cost. PPT discount is not available for P-Card purchases. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sourcewell pricing is 22% off Suggested List Price for all Ariens and Gravely products and accessories excluding the Gravely Atlas JSV. Sourcewell pricing is 12% off Suggested List Price for Gravely Atlas JSV and accessories. Reference price lists in document upload section of response for additional information. *

Line Item Question Response. 42 47 Do your warranties cover all products, parts, and labor? YesHAIX offers a one-year limited manufacturer's warranty. See attached warranty for specific information. * 43 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? No, Warranty covers defects in materials or workmanship in footwear except in the case of: (a) Products that have been repaired or altered by anyone other than Commercial MANUFACTURER approved personnel; (b) Products that have been damaged by negligence or Residential useaccident or by other circumstances beyond the reasonable control of MANUFACTURER; or (c) Products that have been improperly used or maintained, or that have been subjected to abnormal conditions of use or maintenance not in conformity with MANUFACTURER's written instructions concerning use and maintenance. * 44 49 Do your warranties cover the expense of technicians’ ' travel time and mileage to perform warranty repairs? NoN/A - boots are evaluated by HAIX and either replaced or sent to a an authorized repair center in the US or Canada. * 45 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? No. Warranty service is provided We have authorized repair centers in both the United States US and Canada. * 46 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Warranty coverage is bumper to bumper excluding the engine manufacturer. Ariens Company has a solid working relationship with engine suppliers and will assist as necessaryNo other manufacturers are part of our proposal. * 47 52 What are your proposed exchange and return programs and policies? No Dealers will have their own exchange or and return policyprocesses, policies and fees, if any. For orders placed directly with HAIX® North America, Inc., we strive to provide the highest quality products and service. If a customer an item does not meet with your satisfaction, you may return it and we will gladly exchange your item or credit your original method of payment, excluding shipping and handling charges within 30 days of the invoice date. If you were shipped product due to error, you will receive full credit. The complete policy is unhappy with purchase or experiencing issues, Ariens Company will work with customer towards a fair and reasonable resolutionavailable in the documents tab of this proposal. * 48 53 Describe any service contract options for the items included in your proposal. Ariens Company does not provide Certain styles offered by HAIX can be retread or repaired by our partners NuShoe (US) and Quick Cobbler (Canada). Extended Wear program information for this service contracts. Agencies are encouraged to review service contracts with their local dealeris attached in the documents. * 49 What Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 54 Describe any performance standards or guarantees that apply to your services HAIX is a footwear manufacturer. However, we do guarantee 100% compliance with all NFPA Standards applicable to the footwear we are including in this proposal, including our entire line of Structural Fire Boots and EMS Boots, and a selection of Station Boots. We also offer a 30-day money-back guarantee for all of our products returned in original packaging and in sellable condition (unworn, unsoiled, unpolished, unsealed). * 55 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) HAIX is a footwear manufacturer. However, we offer several complimentary services associated with our products. We offer free NFPA 1851 virtual Training and Certification for footwear PPE. We also offer instructional videos for cleaning and decontaminating footwear. We offer authorized, no-cost repairs for our boots under certain circumstances, as determined by our excellent customer service department. * 56 Describe your payment terms (e.g.and accepted payment methods. Each authorized dealer will have their own process for offering payment terms to sourcewell members. If the order is placed directly with Haix, net 10, net 30)? 2% 10, NET 30 members may apply for payment terms with our customer service department. We also accept all major credit cards and PayPal. * 50 Do you provide 57 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. N/A * 58 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Yesforms, terms and conditions, service level agreements, etc.). Ariens Company has partnered with several leasing and financing companies specializing Upload a sample of each (as applicable) in schools and government entitiesthe document upload section of your response. The following are HAIX typically receives purchase orders or invoices from our customers. Our authorized dealers transaction documents may differ depending on the companies Ariens Company has partnered with: NCL Government Capital, New Equipment Leasing, Lanco Financial, Advance Accepteance, Sheffield and TD Bankpurchase. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ purchase orders. All orders are submitted directly to ▇▇▇▇▇ ▇▇▇▇▇▇▇, Government Sales Representative, via e-mail of fax as instructions are provided on all quotes. Agencies may request specific dealer whom they would like to provide setup and delivery of the equipment verbally or on the purchase order. Dealers are aware of the strict policy relating to contract orders, no exceptions. If an order is submitted directly to dealer, they will submit to ▇▇▇▇▇ ▇▇▇▇▇▇▇. All received orders are assigned an account for reporting, depending on specific contract, all accounts begin with the name of the contract. Sample - Account Number ▇▇▇▇▇▇▇▇ Sourcewell Minnesota - City of Minneapolis. This allows Ariens Company to determine areas of focus, sales volume, customer registrations, sales reporting, administrative fees, etc. * 52 59 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, Ariens Company HAIX Authorized Dealers will have their own policies in regards to accepting P-cards and any fees associated to using a P-card. If the order is placed directly with HAIX: HAIX accepts P-Cards at cards that are associated with a major credit card. There are no cost. PPT discount is not available for P-Card purchasesadditional fees. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 60 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sourcewell pricing is 22% HAIX would like to offer a percentage discount off Suggested List Price for of our MSRP pricelist of all Ariens and Gravely products and accessories excluding the Gravely Atlas JSV. Sourcewell pricing is 12% off Suggested List Price for Gravely Atlas JSV of our Structure boots, EMS boots, Station boots and accessories. Reference price lists Please see attached pricelists and product sheets for our offering. * 61 Quantify the pricing discount represented by the pricing proposal in document upload section this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. 20% off of response MSRP * 62 Describe any quantity or volume discounts or rebate programs that you offer. N/A * 63 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. All other footwear in our inventory can be made available upon request. * 64 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre-delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. No additional charges will be associated with this proposal. * 65 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery will depend on the authorized dealer the order is purchased through. If ordered directly through Haix, shipping costs will be determined based on ship to location. * 66 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery is available for Alaska, Hawaii, and Canada. * 67 Describe any unique distribution and/or delivery methods or options offered in your proposal. HAIX has a distribution department responsible for taking orders, sending to our warehouse and tracking invoice information. *

Line Item Question Response. 42 47 Do your warranties cover all products, parts, and labor? Yes. * 43 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? No, ▇▇▇▇▇▇▇ treats each warranty case individually. The only thing that could adversely affect our warranty is if the customer did not follow our advice about paint or adding aftermarket products to a helmet. These instructions are clearly outlined and come with each helmet and other than Commercial or Residential use. equipment.. * 44 49 Do your warranties cover the expense of technicians’ ' travel time and mileage to perform warranty repairs? NoThis would not be an issue for ▇▇▇▇▇▇▇ as any visit to a school to resolve a problem would be done by a ▇▇▇▇▇▇▇ employee and would not incur any additional costs to your members. * 45 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? NoAll regions of the US and Canada are covered by ▇▇▇▇▇▇▇ reps. Warranty service is provided Any warranty issues would be handled either in both person by our rep. or the United States and Canada. school may return the warrantied item to us via Fed Ex, at no cost to the school, if they prefer * 46 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Warranty coverage is bumper to bumper excluding the engine Most warranties for manufacturers other than Riddell are dealt with by that manufacturer. Ariens Company has We have a solid working great relationship with engine suppliers and will assist as necessaryall our outside vendors & work closely with them to ensure the customers satisfaction. * 47 52 What are your proposed exchange and return programs and policies? No exchange We prefer a school return a product within 30-45 days of purchase and unused. But each rep makes his/her own decision about return or return policyexchanges. If the return is ▇▇▇▇▇▇▇'▇ fault (wrong color, size, etc.) then the school will not be charged a customer is unhappy with purchase shipping or experiencing issues, Ariens Company will work with customer towards a fair and reasonable resolutionrestocking fee. * 48 53 Describe any service contract options for the items included in your proposal. Ariens Company Riddell does not provide require a service contracts. Agencies are encouraged to review service contracts with their local dealercontract from our customers. * 49 What are 54 Describe your payment terms (e.g., net 10, net 30)? 2% 10, NET 30 * 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Yesaccepted payment methods. Ariens Company has partnered with several leasing and financing companies specializing in schools and government entities. The following are the companies Ariens Company has partnered with: NCL Government Capital, New Equipment Leasing, Lanco Financial, Advance Accepteance, Sheffield and TD Bank. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ purchase orders. All orders are submitted directly to ▇▇▇▇▇ ▇▇▇▇▇▇▇, Government Sales Representative, via e-mail of fax as instructions are provided on all quotes. Agencies may request specific dealer whom they would like to provide setup and delivery of the equipment verbally or on the purchase order. Dealers are aware of the strict policy relating to contract orders, no exceptions. If an order is submitted directly to dealer, they will submit to ▇▇▇▇▇ ▇▇▇▇▇▇▇. All received orders are assigned an account for reporting, depending on specific contract, all accounts begin with the name of the contract. Sample - Account Number ▇▇▇▇▇▇▇▇ Sourcewell Minnesota - City payments terms are Net 30 * 55 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇▇▇▇ does not offer any leasing of Minneapolisathletic equipment or financing options. This allows Ariens Company However, we will work with any customer who may have a problem making the Net 30 deadline. * 56 Describe any standard transaction documents that you propose to determine areas of focususe in connection with an awarded contract (order forms, sales volumeterms and conditions, customer registrations, sales reporting, administrative feesservice level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. ▇▇▇▇▇▇▇ will use order forms, invoices & possibly statements to bill our customers. Examples are in the document upload section. * 52 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, Ariens Company ▇▇▇▇▇▇▇ accepts P-Cards at no cost. PPT discount is not available for the P-Card purchasesprocurement process at no additional costs to our customers. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sourcewell pricing Riddell will discount our products by 1% to 40% from our catalog prices for new equipment & supplies and 1% to 23% from catalog price for reconditioning. Our Catalog price list the discount is 22% off Suggested List Price for all Ariens and Gravely products and accessories excluding taken from is included in the Gravely Atlas JSV. Sourcewell pricing is 12% off Suggested List Price for Gravely Atlas JSV and accessories. Reference price lists in document upload section of response for additional informationsection. *

Line Item Question Response. 42 Do your warranties cover all products, parts, and labor? Yes. * 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? No, other than Commercial or Residential use. * 44 Do your warranties cover the expense of technicians’ ' travel time and mileage to perform warranty repairs? No. * 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? No. Warranty service is provided in both the United States and Canada. * 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Warranty coverage is bumper to bumper excluding the engine manufacturer. Ariens Company has a solid working relationship with engine suppliers and will assist as necessary. * 47 What are your proposed exchange and return programs and policies? No exchange or return policy. If a customer is unhappy with purchase or experiencing issues, Ariens Company will work with customer towards a fair and reasonable resolution. * 48 Describe any service contract options for the items included in your proposal. Ariens Company does not provide service contracts. Agencies are encouraged to review service contracts with their local dealer. * 49 What are your payment terms (e.g., net 10, net 30)? 2% 10, NET 30 * 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Yes. Ariens Company has partnered with several leasing and financing companies specializing in schools and government entities. The following are the companies Ariens Company has partnered with: NCL Government Capital, New Equipment Leasing, Lanco Financial, Advance Accepteance, Sheffield and TD Bank. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ ' purchase orders. All orders are submitted directly to ▇▇▇▇▇ ▇▇▇▇▇▇▇, Government Sales Representative, via e-mail of fax as instructions are provided on all quotes. Agencies may request specific dealer whom they would like to provide setup and delivery of the equipment verbally or on the purchase order. Dealers are aware of the strict policy relating to contract orders, no exceptions. If an order is submitted directly to dealer, they will submit to ▇▇▇▇▇ ▇▇▇▇▇▇▇. All received orders are assigned an account for reporting, depending on specific contract, all accounts begin with the name of the contract. Sample - Account Number ▇▇▇▇▇▇▇▇ Sourcewell Minnesota - City of Minneapolis. This allows Ariens Company to determine areas of focus, sales volume, customer registrations, sales reporting, administrative fees, etc. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, Ariens Company accepts P-Cards at no cost. PPT discount is not available for P-Card purchases. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sourcewell pricing is 22% off Suggested List Price for all Ariens and Gravely products and accessories excluding the Gravely Atlas JSV. Sourcewell pricing is 12% off Suggested List Price for Gravely Atlas JSV and accessories. Reference price lists in document upload section of response for additional information. *

Line Item Question Response. 42 46 Do your warranties cover all products, parts, and labor? YesUnder our warranty program, ▇▇▇▇▇▇ will replace the problem set of blades or offer a refund in the amount. * 43 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? No, other than Commercial or Residential useWe impose no restrictions on our warranty so long as the product was used properly. * 44 48 Do your warranties cover the expense of technicians’ ' travel time and mileage to perform warranty repairs? No. Not Applicable * 45 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? No. Warranty service is provided in both the United States and Canada. Not Applicable * 46 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Warranty coverage is bumper to bumper excluding the engine manufacturer. Ariens Company has a solid working relationship with engine suppliers and will assist as necessary. Not Applicable * 47 51 What are your proposed exchange and return programs and policies? No ▇▇▇▇▇▇ will replace any “failed” blade components. We do not expect an exchange but do request that the failed blades be kept for analysis by our dealers and or return policy. If a customer is unhappy with purchase or experiencing issues, Ariens Company will work with customer towards a fair and reasonable resolutioncompany representatives. * 48 52 Describe any service contract options for the items included in your proposal. Ariens Company does not provide service contracts. Agencies are encouraged to review service contracts with their local dealer. * 49 What are your payment terms (e.g., net 10, net 30)? 2% 10, NET 30 * 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Yes. Ariens Company has partnered with several leasing and financing companies specializing in schools and government entities. The following are the companies Ariens Company has partnered with: NCL Government Capital, New Equipment Leasing, Lanco Financial, Advance Accepteance, Sheffield and TD Bank. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ purchase orders. All orders are submitted directly to ▇▇▇▇▇ ▇▇▇▇▇▇▇, Government Sales Representative, via e-mail of fax as instructions are provided on all quotes. Agencies may request specific dealer whom they would like to provide setup and delivery of the equipment verbally or on the purchase order. Dealers are aware of the strict policy relating to contract orders, no exceptions. If an order is submitted directly to dealer, they will submit to ▇▇▇▇▇ ▇▇▇▇▇▇▇. All received orders are assigned an account for reporting, depending on specific contract, all accounts begin with the name of the contract. Sample - Account Number ▇▇▇▇▇▇▇▇ Sourcewell Minnesota - City of MinneapolisNorth America does not offer service contracts for our snow plow cutting edges. This allows Ariens Company * 53 Describe your payment terms and accepted payment methods. Net 30 terms. We accept MC/VISA/AMEX, Check, ACH, wire transfers * 54 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇▇▇ North America does not provide leasing or financing options. * 55 Describe any standard transaction documents that you propose to determine areas of focususe in connection with an awarded contract (order forms, sales volumeterms and conditions, customer registrations, sales reporting, administrative feesservice level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. ▇▇▇▇▇▇ North America used Quickbooks software for all of our accounting needs. We have standard quotes, packing slips, invoices,etc. Please see attached document for reference. * 52 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, Ariens Company ▇▇▇▇▇▇ North America accepts P-Cards at card procurement and payment process. There is no cost. PPT discount is not available additional fee for using a P-Card purchasescard. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The Sourcewell member will be offered a 5% - 11% discount on line items from the ▇▇▇▇▇▇ listed MSRP/List pricing. Prices are FOB destination. Additional freight will be added to shipment outside continental United States. The ▇▇▇▇▇▇ price sheet for Sourcewell is included in this proposal. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇ North America will offer a 5% - 11% discount on MSRP/List pricing. Please see included Sourcewell price list. * 59 Describe any quantity or volume discounts or rebate programs that you offer. For larger orders, ▇▇▇▇▇▇ North America does offer a negotiated discount. For orders in excess of 2000 feet of product, ▇▇▇▇▇▇ North America also has a direct to customer program, “direct container,” that enables higher volume discounts and savings. Under this plan, containers of product (may have assorted blade styles), are shipped directly from factory to the end user. Snowplow blades may be pre-palletized according to operational region or district for easy and simple distribution. More and more larger customers and dealers are taking advantage of this program and the savings. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Not Applicable * 61 Identify any element of the total cost of acquisition that is 22NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Not Applicable * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. ▇▇▇▇▇▇ North America has used best efforts within this proposal to incorporate handling and freight charges within our proposed pricing structure. In cases where freight charges to the customer may be exceptional (I.e. remote location, quantity) or expedited delivery, additional freight charges may apply. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. ▇▇▇▇▇▇ North America already routinely ships product to Canada and Alaska. We have not found any customer base in Hawaii for our product – yet! Typically, we work with the Alaskan and Canadian customers to use the best and preferred carrier or method. Often the customer is well accustomed to additional or special freight and handling charges and uses their own freight company for pickup, which we can easily accommodate. Canadian shipments are required to an additional “GST” import tax of 5% off Suggested List Price but again the customers are accustomed to this. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. ▇▇▇▇▇▇ North America and its dealer network pride themselves in on-time or advance delivery of product. Our warehouse personnel can often deliver product within a 7 hour radius – the same for all Ariens our dealers and Gravely products and accessories excluding the Gravely Atlas JSV. Sourcewell pricing is 12% off Suggested List Price for Gravely Atlas JSV and accessories. Reference price lists in document upload section of response for additional informationtheir areas. *

Line Item Question Response. 42 46 Do your warranties cover all products, parts, and labor? YesProducts, parts and workmanship yes. Labor is not included. See attachment. * 43 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? No, other than Commercial or Residential useNo usage restrictions on SLT (solar only) models. Hybrid models have one exception. Hybrid models are only limited by the backup generator's manufacturer warranty which is generally 1000 hours. Reaching this threshold has never happened before though as solar is the primary power source and the generators rarely have to run. * 44 48 Do your warranties cover the expense of technicians’ ' travel time and mileage to perform warranty repairs? No. This is generally not a factor as we can mail parts to the user for easy replacement in the field. * 45 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? NoNo there is no area we could not provide this support. Warranty service The first method is provided phone call or Facetime/video call which will easily allow customers to diagnose and repair if there is an issue with the unit in both minutes 99% of the United States and Canadatime. Rarely does a technician need to go the field but can if necessary. * 46 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Warranty coverage is bumper to bumper excluding Yes, we will cover the engine manufacturer. Ariens Company has a solid working relationship issue and deal with engine suppliers and will assist as necessaryour supplier separately. * 47 51 What are your proposed exchange and return programs and policies? No exchange or We will put the new part in the mail immediately. Customer may return policybad warranty after replacement. If a customer is unhappy with purchase or experiencing issues, Ariens Company will work with customer towards a fair and reasonable resolutionSee attachment. * 48 52 Describe any service contract options for the items included in your proposal. Ariens Company does Progress Solar is a manufacturer. We do not provide additonal service contracts. Agencies are encouraged to review service contracts with their local dealer. * 49 What are your payment terms (e.g., net 10, net 30)? 2% 10, NET 30 * 50 Do you provide leasing or financing contract options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Yes. Ariens Company has partnered with several leasing and financing companies specializing in schools and government entities. The following are the companies Ariens Company has partnered with: NCL Government Capital, New Equipment Leasing, Lanco Financial, Advance Accepteance, Sheffield and TD Bank. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ purchase orders. All orders are submitted directly to ▇▇▇▇▇ ▇▇▇▇▇▇▇, Government Sales Representative, via e-mail of fax as instructions are provided on all quotes. Agencies may request specific dealer whom they would like to provide setup and delivery of the equipment verbally or on the purchase order. Dealers are aware of the strict policy relating to contract orders, no exceptions. If an order is submitted directly to dealer, they will submit to ▇▇▇▇▇ ▇▇▇▇▇▇▇. All received orders are assigned an account for reporting, depending on specific contract, all accounts begin with the name of the contract. Sample - Account Number ▇▇▇▇▇▇▇▇ Sourcewell Minnesota - City of Minneapolis. This allows Ariens Company to determine areas of focus, sales volume, customer registrations, sales reporting, administrative fees, etc. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, Ariens Company accepts P-Cards at no cost. PPT discount is not available for P-Card purchases. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sourcewell pricing is 22% off Suggested List Price for all Ariens and Gravely products and accessories excluding the Gravely Atlas JSV. Sourcewell pricing is 12% off Suggested List Price for Gravely Atlas JSV and accessories. Reference price lists in document upload section of response for additional information. *