Lead Agents. (a) Lead Agents shall be responsible for directing the work of others while performing similar work. The duties of the employees will vary according to the work location. They shall have a general responsibility for work standards, instruction and direction of the employees for whom they are the lead. Leads shall not be required to carry out formal discipline of employees covered by this Agreement. (b) The decision to introduce, maintain or terminate a Lead position will rest with the Company. (c) Bids for a Lead position will only be accepted from employees at that location. To be qualified as a Lead Agent the employee must already be working in the applicable position. (d) The Company shall have the right of selection from amongst the bidders. (e) The Company shall determine the required hours of coverage and shift schedules shall be built in consultation with the incumbents. (f) Except by mutual agreement, once a Lead Agent position has been accepted the employee shall remain in that position for at least twelve (12) months.
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Sources: Collective Agreement, Collective Agreement