Knowledge Sharing. HPES will: (A) explain and review the procedures set forth in the Policies and Procedures Manuals with HPI at least once every quarter; (B) upon HPI’s request, assist HPI subject matter experts (as designated by HPI) in understanding the performance of the Services, including attending meetings with HPI or, subject to the confidentiality obligations set forth in Article 20, its designee to the extent necessary for such designee to provide products and services to HPI; and (C) provide such training and documentation as HPI may request from time to time to enable HPI to understand and operate the Systems used to provide the Services and to understand and provide the Services after expiration or termination of this Agreement.
Appears in 3 contracts
Sources: Information Technology Service Agreement (Hp Inc), Information Technology Service Agreement (Hewlett Packard Enterprise Co), Information Technology Service Agreement (Hewlett Packard Enterprise Co)