JetFax Support Sample Clauses

JetFax Support. JetFax further acknowledges and agrees that, for a -------------- period of one (1) year following Acceptance and subject to the provisions of this Section 4.5, it shall provide Xerox with such reasonable engineering support as Xerox shall reasonably request, necessary for the manufacture of the Product. All travel, lodging and associated expenses (save salary and benefits of JetFax employees) shall be borne by Xerox. In addition, after the one (1) year period following Acceptance, Xerox shall pay JetFax the reasonable and customary personnel, service and related charges for any such support provided by JetFax.

JetFax Support. For a period of one (1) year after JetFax's release of the final production Software, JetFax shall provide Samsung with reasonable engineering support as required to incorporate the Hardware Designs and Software in the manufacture of the Product. All related airfare, transportation, housing and meal expenses incurred by JetFax during visits requested by Samsung shall be paid by Samsung. After the initial one (1) year period, JetFax shall make its engineering support reasonably available to Samsung at JetFax's customary rates. For two (2) years after the first date of production of the Product, JetFax shall use reasonable efforts to correct all material, documented and reproducible Errors in the Software at no additional charge. Samsung shall provide such assistance as JetFax may reasonably request in making such corrections. All such corrections to the Software and Hardware Designs shall be deemed to be included in the licenses granted under Section 5.3 hereof JetFax will have no obligation under this section with respect to any Error in the Software or Hardware Designs caused by any person or entity other than JetFax, and JetFax is not obligated to correct any Errors in the Software unless such Error or defect causes the Software to fail to function in conformance with the Specifications.