Common use of IT Project Clause in Contracts

IT Project. The Provider offers IT Project Service that involves any technology project that expands upon, upgrades, or significantly changes the technology infrastructure of the Client. i. IT Project Services often fit a specifically defined project that may or may not overlap or interact with the Client’s regular business operations or technology infrastructure. The Provider determines when a project reaches the scope that warrants the design, scheduling, and outlining of a project plan. ii. IT Project Services may be a request initiated first by the Client, or by the Provider with consent of the Client. iii. The Provider attempts, when possible, and often when projects require extended hours or coordination between Provider staff, to provide an outline scope of IT Project Services that can easily be categorized under one project, or multiple projects as needed, including a list of IT Project Services provided and projected budget and timeline. 1. Budget and timeline projections, and technical recommendations, are based on information disclosed and collected from the Client, and are based on the Client’s feedback regarding priority, strategy, and organizational workflow. 2. While the Provider makes every attempt to outline a project plan, the Client understands an IT Project may involve unforeseen items, complications, IT Support Requests, and other billable items not explicitly outlined in an IT Project plan, estimate, or proposal. As projects nearly always require coordination between Client and Provider staff, the Provider does not guarantee timelines or budgets for IT Project Service.

Appears in 3 contracts

Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)