Common use of INTEGRATOR OBLIGATIONS Clause in Contracts

INTEGRATOR OBLIGATIONS. In a manner satisfactory to Cisco and at Integrator’s sole expense, Integrator agrees to: 8.1 employ competent and aggressive sales, technical support, and maintenance organizations, employees of which shall be full-time direct employees of Integrator who sell, deploy, install, secure acceptance of, and maintain the Products and Services; 8.2 purchase Demonstration/Evaluation Units for each appropriate selling location as mutually agreed to by the parties; 8.3 have a majority of the appropriate Integrator sales and technical support personnel participate in and successfully complete mandatory training course identified by Cisco as well as such additional training courses identified in an initial training plan which shall be mutually agreed to by the parties and implemented within the initial term of this Agreement; 8.4 maintain at least one (1) Cisco trained technical support person per servicing location; 8.5 maintain adequate manpower and facilities to ensure prompt handling of inquiries, orders, and shipments for Products and Services; 8.6 validate End User network configuration design and associated components, and assist End Users with system design; 8.7 keep Cisco informed as to any problems which involve Products or Services and/or Cisco technologies and require Cisco’s support or impact Integrator’s ability to deliver service or solutions to the End User, to communicate such problems promptly to Cisco, and to assist Cisco in the resolution of such problems; [4.1.1.1] [0 Systems Integrator Base Agreement.pdf] [Page 7 of 39] 8.8 provide non-binding monthly forecasts to Cisco for the subsequent four (4) month period, monthly Inventory, and Point of Sale “POS” reports and such other information as is required under this Agreement; 8.9 participate in quarterly business meetings with Cisco to review the progress of the relationship and Integrator’s achievement as related to commitments such as, but not limited to: volume purchases, training and certification, support, and reporting; 8.10 appoint a relationship manager whose primary responsibility will be to work with the designated Cisco channel sales manager to manage the implementation of the Agreement, act as the focal point for day-to-day channel business issues and problem escalations, and participate in Cisco channel-related activities; 8.11 employ a minimum of one (1) CCIE, and (b) have the relationship manager identified in the preceding sub-section complete Sales Expert training; and 8.12 comply with all requirements set out in Exhibit A.

INTEGRATOR OBLIGATIONS. In a manner satisfactory to Cisco and at Integrator’s 's sole expense, Integrator agrees to: 8.1 employ competent and aggressive sales, technical support, and maintenance organizations, employees of which shall be full-time direct employees of Integrator who sell, deploy, install, secure acceptance of, and maintain the Products and Services; 8.2 purchase Demonstration/Evaluation Units for each appropriate selling location as mutually agreed to by the parties; 8.3 have a majority of the appropriate Integrator sales and technical support personnel participate in and successfully complete mandatory training course identified by Cisco as well as such additional training courses identified in an initial training plan which shall be mutually agreed to by the parties and implemented within the initial term of this Agreement; 8.4 maintain at least one (1) Cisco trained technical support person per servicing location; 8.5 maintain adequate manpower and facilities to ensure prompt handling of inquiries, orders, and shipments for Products and Services; 8.6 validate End User network configuration design and associated components, and assist End Users with system design; 8.7 keep Cisco informed as to any problems which involve Products or Services and/or Cisco technologies and require Cisco’s 's support or impact Integrator’s 's ability to deliver service or solutions to the End User, to communicate such problems promptly to Cisco, and to assist Cisco in the resolution of such problems; [4.1.1.1] [0 Systems Integrator Base Agreement.pdf] [Page 7 of 39]; 8.8 provide non-binding monthly forecasts to Cisco for the subsequent four (4) month period, monthly Inventory, and Point of Sale “POS” "POS reports and such other information as is required under this Agreement; 8.9 participate in quarterly business meetings with Cisco to review the progress of the relationship and Integrator’s 's achievement as related to commitments such as, but not limited to: volume purchases, training and certification, support, and reporting; 8.10 appoint a relationship manager whose primary responsibility will be to work with the designated Cisco channel sales manager to manage the implementation of the Agreement, act as the focal point for day-to-day channel business issues and problem escalations, and participate in Cisco channel-related activities; 8.11 employ a minimum of one (1) CCIE, and (b) have the relationship manager identified in the preceding sub-section complete Sales Expert training; and 8.12 comply with all requirements set out in Exhibit A.

INTEGRATOR OBLIGATIONS. a. In a manner satisfactory to Cisco and at Integrator’s sole expense, Integrator agrees toshall: 8.1 i. employ competent and aggressive sales, technical support, and maintenance organizations, employees of which shall be full-time direct employees of Integrator who sell, deploy, install, secure acceptance of, and maintain the Products and Services; 8.2 ii. purchase Demonstration/Evaluation Units for each appropriate selling location as mutually agreed to by the parties; 8.3 iii. have a majority of the appropriate Integrator sales and technical support personnel participate in and successfully complete any mandatory training course courses identified by Cisco as well as such additional training courses identified in an initial training plan which shall be mutually agreed to by the parties and implemented within the initial term of this Agreement; 8.4 iv. maintain at least one (1) Cisco trained technical support person per servicing location; 8.5 v. maintain adequate manpower and facilities to ensure prompt handling of inquiries, orders, and shipments for Products and Services; 8.6 vi. validate End User network configuration design and associated components, and assist End Users with system design; 8.7 vii. keep Cisco informed as to any problems which involve Products or Services and/or Cisco technologies and that require Cisco’s support or impact Integrator’s ability to deliver service or solutions to the End User, to communicate such problems promptly to Cisco, and to assist Cisco in the resolution of such problems; [4.1.1.1] [0 Systems Integrator Base Agreement.pdf] [Page 7 of 39]; 8.8 viii. provide non-binding monthly forecasts to Cisco for the each subsequent four (4) month period, monthly Inventoryinventory, and Point of Sale “POS” reports reports, including the complete name and address of each End User either (1) in the Purchase Order issued, or (2) in writing within five days of receiving a request by Cisco, and such other information as is required under this AgreementAgreement or requested by Cisco; 8.9 ix. participate in quarterly business meetings with Cisco to review the progress of the relationship and Integrator’s achievement as related to commitments such as, but not limited to: . volume purchases, training and certification, support, and reporting; 8.10 x. appoint a relationship manager whose primary responsibility will be to work with the designated Cisco channel sales manager to manage the implementation of the Agreement, act as the focal point for day-to-day channel business issues and problem escalations, and participate in Cisco channel-related activities; 8.11 xi. employ a minimum of one (1) CCIE, and (b) have the above-mentioned relationship manager identified in the preceding sub-section complete Sales Expert training; and 8.12 xii. comply with all requirements set out in Exhibit A. b. Integrator must meet certain requirements to maintain its eligibility for this Agreement. Such requirements vary by country and are listed at the following link: ▇▇▇▇://▇▇▇.▇▇▇▇▇.▇▇▇/web/partners/partner_with_cisco/channel_partner_program/dpp.html c. No Stocking of Product. Integrator may not stock Products nor order Products without a valid End User purchase order. This Section 8c does not apply to Integrators based in Japan.

INTEGRATOR OBLIGATIONS. In a manner satisfactory to Cisco and at Integrator’s 's sole expense, Integrator agrees toshall: 8.1 A. employ competent and aggressive sales, technical support, and maintenance organizations, employees of which shall be full-time direct employees of Integrator who sell, deploy, install, secure acceptance of, and maintain the Products and ServicesProducts; 8.2 B. purchase Demonstration/Evaluation Evaluation/Lab Units for each appropriate selling location as mutually agreed to by the parties; 8.3 have a majority C. within nine (9) months of the appropriate Integrator sales effective date of the Agreement, qualify for, and technical support personnel participate in and successfully complete mandatory training course identified by Cisco as well as such additional training courses identified in an initial training plan which shall be mutually agreed to by then maintain throughout the parties and implemented within the initial term of this Agreement, the sales, support and training/certification requirements at a a minimum of Level 3 Voice Development Partner as described in the Channel Tier Incentive Section of Exhibit B; 8.4 D. maintain at least one (1) Cisco trained technical support person per servicing location; 8.5 E. maintain adequate manpower and facilities to ensure prompt handling of inquiries, orders, and shipments for Products and ServicesProducts; 8.6 F. validate End User network configuration design and associated components, components and assist End Users User with system design; 8.7 G. keep Cisco informed as to any problems which involve Cisco Products or Services and/or Cisco and technologies and require Cisco’s 's support or impact Integrator’s 's ability to deliver service or solutions to the End User, to communicate such problems promptly to Cisco, and to assist Cisco in the resolution of such problems; [4.1.1.1] [0 Systems Integrator Base Agreement.pdf] [Page 7 of 39] 8.8 provide non-binding monthly forecasts to Cisco for the subsequent four (4) month period, monthly Inventory, and Point of Sale “POS” reports and such other information as is required under this Agreement; 8.9 H. participate in quarterly business meetings with Cisco to review the progress of the relationship and Integrator’s 's achievement as related to commitments such as, but not limited to: volume purchases, training and certification, support, and reporting; 8.10 I. appoint a relationship manager whose primary responsibility will be to work with the designated Cisco channel sales manager to manage the implementation of the Agreement, act as the focal point for day-to-day channel business issues and problem escalations, and participate in Cisco channel-related activities, and; 8.11 employ J. on a minimum monthly basis, prepare and forward a non-binding forecast for the subsequent three (3) month period; in a format as reasonably specified by Cisco. Cisco may also reasonably require additional reports. K. within nine (9) months of one (1) CCIEsigning the Agreement, and (b) have integrator will complete the relationship manager identified training requirements commensurate with the appropriate program level as stated in the preceding subthen-section complete Sales Expert training; and 8.12 comply with all requirements set out in Exhibit A.current Cisco Voice Applications Partner Program requirements.

INTEGRATOR OBLIGATIONS. In a manner satisfactory to Cisco and at Integrator’s 's sole expense, Integrator agrees toshall: 8.1 employ competent and aggressive sales, technical support, and maintenance organizations, employees of which shall be full-time direct employees of Integrator who sell, deploy, install, secure acceptance of, and maintain the Products and ServicesProducts; 8.2 purchase Demonstration/Evaluation Units for each appropriate selling location as mutually agreed to by the parties; 8.3 have a majority of the appropriate Integrator sales and technical support personnel participate in and successfully complete mandatory the "Cisco Business Essentials" training course identified by Cisco as well as such additional training courses identified in per an initial training plan which shall be mutually agreed to by the parties and implemented within the initial term of this Agreement; 8.4 maintain at least one (1) Cisco trained technical support person per servicing location; 8.5 maintain adequate manpower and facilities to ensure prompt handling of inquiries, orders, and shipments for Products and ServicesProducts; 8.6 validate End User network configuration design and associated components, components and assist End Users User with system design; 8.7 keep Cisco informed as to any problems which involve Cisco Products or Services and/or Cisco and technologies and require Cisco’s 's support or impact Integrator’s 's ability to deliver service or solutions to the End User, to communicate such problems promptly to Cisco, and to assist Cisco in the resolution of such problems; [4.1.1.1] [0 Systems Integrator Base Agreement.pdf] [Page 7 of 39]; 8.8 provide non-binding monthly forecasts to Cisco for the subsequent four (4) month period, monthly Inventory, and Point of Sale “POS” reports and such other information as is required under this Agreement; 8.9 participate in quarterly business meetings with Cisco to review the progress of the relationship and Integrator’s 's achievement as related to commitments such as, but not limited to: volume purchases, training and certification, support, and reporting; 8.10 8.9 appoint a relationship manager whose primary responsibility will be to work with the designated Cisco channel sales manager to manage the implementation of the Agreement, act as the focal point for day-to-day channel business issues and problem escalations, and participate in Cisco channel-related activities; 8.10 on a monthly basis, prepare and forward a non-binding forecast for the subsequent three (3) month period in a format reasonably specified by Cisco, and prepare and forward such additional reports as Cisco may reasonably require; and 8.11 employ within six (6) months of signing the Agreement, have a minimum of one (1) CCIE, and (b) have the above-mentioned relationship manager identified in shall have completed the preceding subthen-section complete current Sales Expert training; and 8.12 comply with all requirements set out in Exhibit A.curriculum.

INTEGRATOR OBLIGATIONS. a. In a manner satisfactory to Cisco and at Integrator’s sole expense, Integrator agrees toshall: 8.1 i. employ competent and aggressive sales, technical support, and maintenance organizations, employees of which shall be full-time direct employees of Integrator who sell, deploy, install, secure acceptance of, and maintain the Products and Services; 8.2 ii. purchase Demonstration/Evaluation Units for each appropriate selling location as mutually agreed to by the parties; 8.3 iii. have a majority of the appropriate Integrator sales and technical support personnel participate in and successfully complete any mandatory training course courses identified by Cisco as well as such additional training courses identified in an initial training plan which shall be mutually agreed to by the parties and implemented within the initial term of this Agreement; 8.4 iv. maintain at least one (1) Cisco trained technical support person per servicing location; 8.5 v. maintain adequate manpower and facilities to ensure prompt handling of inquiries, orders, and shipments for Products and Services; 8.6 vi. validate End User network configuration design and associated components, and assist End Users with system design; 8.7 vii. keep Cisco informed as to any problems which involve Products or Services and/or Cisco technologies and that require Cisco’s support or impact Integrator’s ability to deliver service or solutions to the End User, to communicate such problems promptly to Cisco, and to assist Cisco in the resolution of such problems; [4.1.1.1] [0 Systems Integrator Base Agreement.pdf] [Page 7 of 39]; 8.8 viii. provide non-binding monthly forecasts to Cisco for the each subsequent four (4) month period, monthly Inventoryinventory, and Point of Sale “POS” reports reports, including the complete name and address of each End User either (1) in the Purchase Order issued, or (2) in writing within five days of receiving a request by Cisco, and such other information as is required under this AgreementAgreement or requested by Cisco; 8.9 ix. participate in quarterly business meetings with Cisco to review the progress of the relationship and Integrator’s achievement as related to commitments such as, but not limited to: . volume purchases, training and certification, support, and reporting; 8.10 x. appoint a relationship manager whose primary responsibility will be to work with the designated Cisco channel sales manager to manage the implementation of the Agreement, act as the focal point for day-to-day channel business issues and problem escalations, and participate in Cisco channel-related activities; 8.11 xi. employ a minimum of one (1) CCIE, and (b) have the above-mentioned relationship manager identified in the preceding sub-section complete Sales Expert training; and 8.12 xii. comply with all requirements set out in Exhibit A. b. Integrator must meet certain requirements to maintain its eligibility for this Agreement. Such requirements vary by country and are listed at the following link: ▇▇▇▇://▇▇▇.▇▇▇▇▇.▇▇▇/web/partners/partner_with_cisco/channel_partner_program/dpp.html