Information Technologists Clause Samples

Information Technologists. These are technicians employed by institution-wide service departments and whose primary assignments are to: i) play an active role in testing and evaluating new information technologies for use across the institution; ii) deploy, support and troubleshoot various information technologies across the institution; iii) develop procedures and training that assist students, faculty and staff to use various information technologies more effectively. Information technologists can be distinguished from support staff who use a more limited range of information technology skills to perform more specific or routine tasks—for example, web site design; routine installation, upgrading and repair of hardware and software; and first-response helpdesk support. (As understood here, “routine” tasks are those that can be handled, with little risk of complications, by a person without technician qualifications carrying out a simple and straightforward set of instructions that has been prepared with the assistance of a technician.)