Indeterminate Responsibility Sample Clauses
The Indeterminate Responsibility clause defines how responsibility is allocated when it is unclear which party is at fault for a particular issue or loss. In practice, this clause may specify procedures for investigating incidents, outline shared liability, or establish default rules for assigning responsibility when evidence is inconclusive. Its core function is to prevent disputes and ensure continuity by providing a predetermined method for handling ambiguous situations where fault cannot be easily determined.
Indeterminate Responsibility. If the parties disagree which party bears responsibility for a Problem, Severe Problem, or Catastrophic Problem then both parties will form a resolution team comprised of at least a technical contact representing each party. Any continuing disagreement regarding responsibility, or any failure by either party to effect a Problem Resolution within the times indicated will result in escalation to the Primary business contact as identified in Article II above and as set forth in Section E below. SUPPORT TABLE During business hours or other times. Minor Problem Initial response to request within [*] during business hours and [*] after business hours begins if reported outside of business hours. Responsible party will provide notifications [*] per business day until Problem Resolution. All such notifications will be to the other party’s NOC. Problem Resolution or plan for Problem Resolution by next business day. During normal business hours (8:00 a.m. — 6:00 p.m. Problem Initial response to request within [*] Responsible party will provide a proposed Problem Resolution. If the Problem * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. PST Monday-Friday) [*]. Problem Resolution or plan for Problem Resolution within [*]. Resolution is not immediate, the responsible party will provide [*] on the first day of occurrence and then daily updates. All such notifications and updates will be sent to the other party’s NOC. During normal business hours (8:00 a.m. — 6:00 p.m. PST Monday-Friday) Severe Problem Initial response to request within [*]. Problem Resolution or plan for Problem Resolution within [*]. Responsible party will provide a proposed Problem Resolution to address the Severe Problem. If the Problem Resolution is not immediate, the responsible party will provide notifications every [*] hours on the first day of occurrence and then daily updates thereafter. All such notifications and updates will be to the other party’s NOC. During normal business hours (8:00 a.m. — 6:00 p.m. PST Monday-Friday) Catastrophic Problem Initial response to request within [*]. Problem Resolution or plan for Problem Resolution within [*]. Responsible party will provide a proposed Problem Resolution to address the Catastrophic Problem. A Catastrophic Problem will result in escalation to the Primary business contact as identified in Article II above and as set forth...
Indeterminate Responsibility. If the parties disagree which party bears responsibility for a Moderate Problem, Severe Problem or Catastrophic Problem then both parties will form a resolution team comprised of at least a technical contact representing each party. Any continuing disagreement regarding responsibility or any failure by either party to effect a Problem Resolution within the times indicated will result in escalation using the Escalation Schedule. Catastrophic Problem [*] [*] [*] Severe Problem [*] [*] [*] Moderate Problem [*] [*] [*] Minor Problem [*] [*] [*]
Indeterminate Responsibility. If the parties disagree as to which party bears responsibility for a Problem or Severe Problem, then both parties will form a resolution team comprised of at least a technical contact representing each party. Any continuing disagreement regarding responsibility, or any failure by either party to implement a Problem Resolution within the times indicated will result in escalation to the Primary Business Contact as identified in Article II above and as set forth in Section E below. SUPPORT TABLE TYPE OF PROBLEM TIME FOR IMPLEMENTATION CHANGE AND REPORTING REPORTED RESPONSE TIME OBLIGATIONS --------------- ------------- -------------------------------------------- * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
Priority 1 Problem Initial response to If the Problem Resolution is not immediate, request within [*]. the responsible party will provide continuous levels of communications and effort until the Problem Resolution has been implemented, or the Problem is downgraded in priority. All such notifications and updates will be to the other party's NOC.
Priority 2 Problem Initial response to The responsible party will provide [*] request within [*]. notifications or as mutually agreed upon. All such notifications and updates will be sent to the other party's NOC. Priority 3 Problem Initial response to Responsible party will provide notifications request within [*] once per [*] until Problem Resolution. All such notifications will be to the other party's NOC. Implementation Within [*]. Notification of or request for Changes Implementation Changes should be sent to the Business Contacts outlined in Article II, section (i) and (ii)