Incident Handling and False Alarms. 6.4.1. If IFS confirm the existence of a reported Incident, it will be addressed by IFS in accordance with the terms of this XXXX. If it is reasonably confirmed that no Incident exists, or if the Incident cannot be re-created, despite IFS and Customer complying with their respective obligations set out herein, the Case will be closed.
Appears in 15 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
Incident Handling and False Alarms. 6.4.1. If 6.4.1.If IFS confirm the existence of a reported Incident, it will be addressed by IFS in accordance with the terms of this XXXX. If it is reasonably confirmed that no Incident exists, or if the Incident cannot be re-created, despite IFS and Customer complying with their respective obligations set out herein, the Case will be closed.
Appears in 2 contracts
Samples: Eula β Software, Eula β Software