Incident Classification Matrix. The Incident classification matrix set out below outlines the description, resolution and scheduled updates frequencies for the associated Incident priorities.
Appears in 2 contracts
Sources: Leased Line and Broadband Services Agreement, Leased Line and Broadband Services Agreement
Incident Classification Matrix. 8.5.1 The Incident classification matrix set out below outlines the description, resolution and scheduled updates frequencies for the associated Incident priorities.
Appears in 1 contract
Sources: Data Service Schedule
Incident Classification Matrix. 8.4.1 The Incident classification matrix set out below outlines the description, resolution and scheduled updates frequencies for the associated Incident priorities.
Appears in 1 contract
Sources: Leased Line Terms and Conditions
Incident Classification Matrix. 8.4.1 The Incident classification matrix set out below outlines the description, resolution and scheduled updates frequencies for the associated Incident priorities.priorities.β
Appears in 1 contract
Sources: Leased Line Services Agreement