iGrafx’s Responsibilities Clause Samples
The "iGrafx’s Responsibilities" clause defines the specific duties and obligations that iGrafx must fulfill under the agreement. This typically includes providing agreed-upon products or services, maintaining service levels, and ensuring compliance with relevant laws or standards. For example, iGrafx may be required to deliver software updates, offer technical support, or protect customer data. The core function of this clause is to clearly outline what is expected from iGrafx, thereby ensuring accountability and setting measurable standards for performance.
iGrafx’s Responsibilities iGrafx will: (i) use commercially reasonable efforts to make the Cloud Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which iGrafx shall give at least 8 hours’ notice and which iGrafx shall schedule to the extent practicable during the weekend hours from 6:00 p.m. Friday to 3:00 a.m. Monday Pacific Time), or (b) any Force Majeure event, (ii) provide the Cloud Services in accordance with applicable laws and government regulations; and
iGrafx’s Responsibilities iGrafx’s Responsibilities. iGrafx will: (i) use commercially reasonable efforts to make the Cloud Services available 24 hours a day, 7 days a week with an uptime of 99.95%, except for: (a) planned downtime (of which iGrafx shall give at least 8 hours’ notice and which iGrafx shall schedule to the extent practicable after 6:00 p.m. Customer’s local time, or (b) any Force Majeure event, (ii) provide the Cloud Services in accordance with applicable laws and government regulations; and (iii) if Customer has purchased a current Technical Support plan for the Cloud Services, provide Technical Support pursuant to the relevant plan.
iGrafx’s Responsibilities iGrafx will: (i) provide Support for the purchased Services to You at no additional charge during the applicable Subscription Term, (ii) use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which iGrafx shall give at least 8 hours notice and which iGrafx shall schedule to the extent practicable during the weekend hours from 6:00 p.m. Friday to 3:00 a.m. Monday Pacific Time), or (b) any Force Majeure event, and (iii) provide the Services in accordance with applicable laws and government regulations.