Hotline Information Clause Samples
The "Hotline Information" clause establishes the requirement for providing contact details for a dedicated support or assistance hotline. Typically, this clause specifies the phone number, hours of operation, and the types of inquiries or issues that the hotline is equipped to handle, such as technical support, emergency reporting, or customer service. Its core practical function is to ensure that parties have a clear and reliable means of communication for urgent or important matters, thereby facilitating prompt resolution of issues and enhancing overall service responsiveness.
Hotline Information. The CHC-MCO must distribute the Department’s toll-free MA Provider Compliance Hotline telephone number and accompanying explanatory statement to its Participants and Providers through its Participant Handbook and Provider handbooks. The explanatory statement needs to include at a minimum the following information:
Hotline Information. The PH-MCO must ensure that the Department’s toll-free MA Provider Compliance Hotline number and accompanying explanatory statement is distributed to its Members and Providers through its Member and Provider handbooks. Notwithstanding this requirement, the PH-MCO is not required to re-print handbooks for the sole purpose of revising them to include MA Provider Compliance Hotline information. The PH-MCO must, however, include such information in any new version of these documents to be distributed to Members and Providers.
Hotline Information. The HHS Inspector General maintains a toll-free hotline to receive information concerning fraud, waste and abuse under grants/cooperative agreements. Such reports are kept confidential and callers may decline to give their names if they choose to remain anonymous. Write or call: Office of the Inspector General, TIPS HOTLINE, P.O. Box 23489, Washington, D.C. 20006, Telephone ▇-▇▇▇-▇▇▇-▇▇▇▇ (▇-▇▇▇-▇▇▇-▇▇▇▇). As an IHS grantee, by drawing down grant funds awarded, you are agreeing to comply with all HHS Policies and regulations. Consistent with 45 CFR 75.113, applicants and recipients must disclose in a timely manner, in writing to the HHS awarding agency, with a copy to the HHS Office of Inspector General (OIG), all information related to violations of federal criminal law involving fraud, bribery, or gratuity violations potentially affecting the federal award. Subrecipients must disclose, in a timely manner, in writing to the prime recipient (pass through entity) and the HHS OIG, all information related to violations of federal criminal law involving fraud, bribery, or gratuity violations potentially affecting the federal award. Disclosures must be sent in writing to the awarding agency and to the HHS OIG at the following addresses: Indian Health Service Office of Management Service (OMS) Division of Grants Management (DGM) ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ Email: ▇▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇ ITEM NO. (Include “Mandatory Grant Disclosures” in subject line) U.S. Department of Health and Human Services Office of Inspector General ATTN: Mandatory Grant Disclosures, Intake Coordinator ▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇, ▇▇▇▇▇ Building Room 5527 Washington, DC 20201 Fax: (▇▇▇) ▇▇▇-▇▇▇▇ (Include “Mandatory Grant Disclosures” in subject line) or Email: Failure to make required disclosures can result in any of the remedies described in 45 CFR 75.371 Remedies for noncompliance, including suspension or debarment (See 2 CFR parts 180 & 376 and 31 U.S.C.
Hotline Information. The CHIP-MCO must distribute the Department’s toll-free MA Provider Compliance Hotline number and accompanying explanatory statement to its Enrollees and Providers through its Enrollee and Provider handbooks. The explanatory statement needs to include at a minimum the following information:
Hotline Information. The CHC-MCO must distribute the Department’s toll-free Medical Assistance Provider Compliance Hotline number and accompanying explanatory statement to its Participants and Providers through its Participant and Provider handbooks. Notwithstanding this requirement, the CHC-MCO is not required to re-print handbooks for the sole purpose of revising them to include Medical Assistance Provider Compliance Hotline information. The CHC-MCO must, however, include such information in any new version of these documents to be distributed to Participants and Providers.