Common use of Hosting Facilities Clause in Contracts

Hosting Facilities. 4.1. CURRENT FACILITIES - Pandesic currently hosts systems at its Folsom, CA site. It provides T1 Internet access, firewall security, physical security, and immediate proximity to Pandesic technicians. T1 redundancy and UPS capabilities are currently being evaluated for installation. 4.2. PANDESIC HOSTING PARTNER - Pandesic is currently evaluating best-of-class Network Service Providers as candidates for a Pandesic Hosting Partner. If selected, the Pandesic Hosting Partner will provide the hosting facilities and services in cooperation with Pandesic. Pandesic customers installed at Pandesic's Folsom, CA site will be moved to the Hosting Partner's site within a mutually agreed upon timeframe. SCHEDULE A, APPENDIX 2 PANDESIC PRODUCT DEFINITION OVERVIEW ------------------------------------------------------------------------------- HARDWARE - PROVIDED BY PANDESIC ------------------------------------------------------------------------------- SERVER CAPACITY Shared capacity; Compaq or Hewlett-Packard; 4 x 200 MHz Intel Pentium-Registered Trademark- Pro processors; 1 GB RAM; 30 GB Hard Disk; Ethernet Card BANDWIDTH Shared T1 access WAREHOUSE PRINTER Hewlett-Packard 5Si; Barcode printing cartridge; Ethernet Card BARCODE SCANNER Symbol LS4004 Wedge scanner ------------------------------------------------------------------------------- HARDWARE - PROVIDED BY MERCHANT ------------------------------------------------------------------------------- TERMINALS ON LAN FOR OS is Unix, Windows 95, or Windows NT - CUSTOMER SUPPORT FUNCTION Hardware is unspecified - ACCOUNTING AND FINANCE - MERCHANDISING (PRODUCT MANAGEMENT) - WEB DEVELOPMENT (IF NOT OUTSOURCED) SECURITY HARDWARE Optional, depends on security required SCANNER OR DIGITAL CAMERA Unspecified - for catalog setup/maintenance ------------------------------------------------------------------------------- SOFTWARE - PROVIDED BY PANDESIC ------------------------------------------------------------------------------- PANDESIC APPLICATION SOFTWARE DATABASE SERVER Microsoft SQL Server 6.5 OS & WEB SERVER LICENSE Microsoft Windows NT Server 4.0 NT Resource Kit Microsoft Internet Information Server (IIS) 4.0 BROWSER Microsoft LE 4.0 ELECTRONIC MAIL MetaInfo Send Mail TRANSACTION PAYMENTS SYSTEM Cybercash TAX SOFTWARE AVP Taxware SAP INTERFACE SAP GUI client REMOTE TERMINAL ACCESS SOFTWARE PCAnywhere -13- ------------------------------------------------------------------------------- SOFTWARE - PROVIDED BY MERCHANT ------------------------------------------------------------------------------- OS ON OFFICE TERMINALS Unix, Windows 95, Windows NT BROWSER ON OFFICE TERMINALS Netscape 3.0 or MS LE 3.0, or higher versions WEB EDITING PROGRAM Examples: MS FrontPage 97, MS Visual Interdev IMAGE EDITOR Unspecified - for catalog setup/maintenance SCHEDULE A, APPENDIX 3 STATEMENT OF WORK HOSTED The purpose of this document is to identify the activities and deliverables that are included in the deployment portion of the Pandesic-TM- e-business solution; to identify who completes these activities and what optional services are available from the Certified Installer. DEPLOYMENT OBJECTIVE The objective of the Pandesic Deployment is for the Certified Installer, the Merchant and Pandesic to work together on establishing and launching the Internet shopping environment for the Merchant using the Pandesic-TM- e-business solution. ROLES AND RESPONSIBILITIES The following resources are involved during a Deployment of the Pandesic Solution: 1. Pandesic Deployment Manager 2. Certified Installers 3.

Hosting Facilities. 4.1. CURRENT FACILITIES - Pandesic currently hosts systems at its Folsom, CA site. It provides T1 Internet access, firewall security, physical security, and immediate proximity to Pandesic technicians. T1 redundancy and UPS capabilities are currently being evaluated for installation. 4.2. PANDESIC HOSTING PARTNER - Pandesic is currently evaluating best-of-class Network Service Providers as candidates for a Pandesic Hosting Partner. If selected, the Pandesic Hosting Partner will provide the hosting facilities and services in cooperation with Pandesic. Pandesic customers installed at Pandesic's Folsom, CA site will be moved to the Hosting Partner's site within a mutually agreed upon timeframe. SCHEDULE A, APPENDIX 2 PANDESIC PRODUCT DEFINITION OVERVIEW ------------------------------------------------------------------------------- HARDWARE - PROVIDED BY PANDESIC ------------------------------------------------------------------------------- SERVER CAPACITY Shared capacity; Compaq or Hewlett-Packard; 4 x 200 MHz Intel Pentium-Registered Trademark- Pro processors; 1 GB RAM; 30 GB Hard Disk; Ethernet Card BANDWIDTH Shared T1 access WAREHOUSE PRINTER Hewlett-Packard 5Si; Barcode printing cartridge; Ethernet Card BARCODE SCANNER Symbol LS4004 Wedge scanner ------------------------------------------------------------------------------- HARDWARE - PROVIDED BY MERCHANT ------------------------------------------------------------------------------- TERMINALS ON LAN FOR OS is Unix, Windows 95, or Windows NT - CUSTOMER SUPPORT FUNCTION Hardware is unspecified - ACCOUNTING AND FINANCE - MERCHANDISING (PRODUCT MANAGEMENT) - WEB DEVELOPMENT (IF NOT OUTSOURCED) SECURITY HARDWARE Optional, depends on security required SCANNER OR DIGITAL CAMERA Unspecified - for catalog setup/maintenance ------------------------------------------------------------------------------- SOFTWARE - PROVIDED BY PANDESIC ------------------------------------------------------------------------------- PANDESIC APPLICATION SOFTWARE DATABASE SERVER Microsoft SQL Server 6.5 OS & WEB SERVER LICENSE Microsoft Windows NT Server 4.0 NT Resource Kit Microsoft Internet Information Server (IIS) 4.0 BROWSER Microsoft LE 4.0 ELECTRONIC MAIL MetaInfo Send Mail TRANSACTION PAYMENTS SYSTEM Cybercash TAX SOFTWARE AVP Taxware SAP INTERFACE SAP GUI client REMOTE TERMINAL ACCESS SOFTWARE PCAnywhere -13- ------------------------------------------------------------------------------- SOFTWARE - PROVIDED BY MERCHANT ------------------------------------------------------------------------------- OS ON OFFICE TERMINALS Unix, Windows 95, Windows NT BROWSER ON OFFICE TERMINALS Netscape 3.0 or MS LE 3.0, or higher versions WEB EDITING PROGRAM Examples: MS FrontPage 97, MS Visual Interdev IMAGE EDITOR Unspecified - for catalog setup/maintenance SCHEDULE A, APPENDIX 3 STATEMENT OF WORK HOSTED The purpose of this document is to identify the activities and deliverables that are included in the deployment portion of the Pandesic-TM- e-business solution; to identify who completes these activities and what optional services are available from the Certified Installer. DEPLOYMENT OBJECTIVE The objective of the Pandesic Deployment is for the Certified Installer, the Merchant and Pandesic to work together on establishing and launching the Internet shopping environment for the Merchant using the Pandesic-TM- e-business solution. ROLES AND RESPONSIBILITIES The following resources are involved during a Deployment of the Pandesic Solution: 1. Pandesic Deployment Manager 2. Certified Installers 3.