Common use of Help and Support Clause in Contracts

Help and Support. CPTS may use a variety of methods (e.g., in-product, widgets, Internet, remote access, online community, chat, email and phone) to provide technical support and customer service in connection with the Services. The terms and conditions governing the offering of this support, some of which require the payment of an additional fee, are subject to change as announced by CPTS from time to time. If You choose to allow an CPTS agent to have remote access to Your computer via the Internet to provide help, You should close other browsers or applications or follow other instructions to enable such access.