Hearing Prerequisite. All grievances shall be personally presented in conformance with the procedure outlined in 3(a) above a condition before a hearing can be granted. If the complainant can show good cause to the hearing officer or hearing panel why he or she failed to proceed according to the requirements for the informal discussion, the requirements for the informal discussion may be waived by that hearing officer or hearing panel.
Appears in 2 contracts
Sources: Residential Lease Agreement, Residential Lease Agreement