Common use of Hardware Returns Clause in Contracts

Hardware Returns. (a) Defective products: warranty coverage is set forth in Section 8.1. (b) Non-defective products: Cisco will accept returns of devices in working condition within 30 days after shipment, in accordance with Cisco’s Return Policy and this Section 8.4(b). You are responsible for all shipment costs back to Cisco. Hardware in unopened boxes will receive full credit. Hardware in an open box must be in working condition and include all respective parts; Cisco may charge a restocking fee of up to 15% of the Hardware’s selling price. In no event will shipping charges be refunded. The following exceptions also apply to Hardware returns: (i) Hardware that has been modified or tampered with, is not returnable and no credits will be issued;

Hardware Returns. (a) a. Defective products: warranty coverage is set forth in Section 8.1. (b) b. Non-defective products: Cisco will accept returns of devices in working condition within 30 days after shipment, in accordance with Cisco’s Return Policy and this Section 8.4(b). You are responsible for all shipment costs back to Cisco. Hardware in unopened boxes will receive full credit. Hardware in an open box must be in working condition and include all respective parts; Cisco may charge a restocking fee of up to 15% of the Hardware’s selling price. In no event will shipping charges be refunded. The following exceptions also apply to Hardware returns: (i) i. Hardware that has been modified or tampered with, is not returnable and no credits will be issued; ii. Non-defective open-box (factory seal broken) headsets and web cameras cannot be returned; iii. Cisco may limit quantities and credits of returned open-box items in its sole discretion.