General Support. 3.3.1.1. Reseller shall provide Reseller Customers with first line support including, but not limited to, resolution of pre-sales questions, setup, onboarding, integration, and post-sale inquiries, basic integration support, problem screening, and basic diagnostics.
Appears in 3 contracts
Samples: Master Reseller Agreement, Partner Reseller Agreement, Reseller Agreement
General Support. 3.3.1.1. Reseller shall provide Reseller Customers with first first line support including, but not limited to, resolution of pre-sales questions, setup, onboarding, integration, and post-sale inquiries, basic integration support, problem screening, and basic diagnostics.
Appears in 1 contract
Samples: Reseller Agreement
