Common use of General Support Clause in Contracts

General Support. CentralSquare shall provide phone and email support for the Software licensed under this agreement and shall maintain a support center database to track any reported issues. No support will be provided for Software more than two versions back from the most recently released version. Support does not include custom programming services or training. Support is available 24 hours a day, seven days a week for CentralSquare Suite customers.

General Support. CentralSquare shall provide phone and email support for the Software licensed under this agreement Agreement and shall maintain a support center database to track any reported issues. Customer is required to accept and maintain updates to a supported version of the application(s) in order to maintain access to support services. No support will be provided for Software more than two versions back from the most recently released version. Support does not include custom programming services or training. Support is available 24 hours a day, seven days a week for CentralSquare Suite customers.

General Support. CentralSquare shall provide phone and email support for the Software licensed under this agreement Agreement and shall maintain a support center database to track any reported issues. No support will be provided for Software more than two versions back from the most recently released version. Support does not include custom programming services or training. Support is available 24 hours a day, seven days a week for CentralSquare Suite customers.