General Service Commitment Sample Clauses
General Service Commitment. Nuclei will use commercially reasonable efforts to make the Service(s) available with a Monthly Uptime Percentage, during any monthly billing cycle, of at least 99.95 % (the “Service Commitment”). In the event Nuclei does not meet the Service Commitment, a customer will be eligible to receive a Service Credit as described below.
General Service Commitment. In the event the Included Services do not meet the Service Turnaround Times, the customer will be eligible to claim a Service Credit as described in clause 5.
General Service Commitment. Identity Automation will use commercially reasonable efforts to make the Service each available with a Monthly Uptime Percentage of at least 99.9% during any monthly service period (the “Service Commitment”). Commercially reasonable measures include maintaining a highly available configuration that ensures during normal operations that a customer’s environment includes more than one compute and storage node. Measures include automatic fail-over. This Service Commitment does not apply to:
General Service Commitment. Unmand will use commercially reasonable efforts to make the Products available for a Monthly Uptime Percentage of at least 99.9%. In the event any of the Products do not meet the service commitment, you will be eligible to receive a Service Credit as described below.
General Service Commitment