GENERAL COVERAGE TERMS Clause Samples

GENERAL COVERAGE TERMS. 1.1. Service Coverage. Customer must contact Roche Customer Support Center phone at ▇-▇▇▇-▇▇▇-▇▇▇▇, available 24 x 7, to report service issues. Unlimited remote support by Roche global support resources, when escalated by Customer Support Center, is available Monday through Friday, 8 AM – 5 PM AZ time.