Common use of FUNCTIONALITY ENHANCEMENTS Clause in Contracts

FUNCTIONALITY ENHANCEMENTS. 7.5.1 StarTraq, through its licensor, is able to develop Functionality Enhancements if required by the Customer. 7.5.2 The following procedure shall be followed for Functionality Enhancements: 7.5.2.1 The Customer shall set out, in writing, the detailed business functionalities it requires, specifying: 7.5.2.1.1 the Software module to which such business functionality relates; 7.5.2.1.2 the urgency of such enhancement or addition; and 7.5.2.1.3 the number of Users that the Customer anticipates using the enhancement or addition. 7.5.2.2 StarTraq shall within 14 working days respond to the Customer in writing that: 7.5.2.2.1 it has received the request for an enhancement or addition; 7.5.2.2.2 what StarTraq’s understanding is of the Customer’s business functionality; 7.5.2.2.3 whether or not the current versions of the Software do or are able to have such functionality; 7.5.2.2.4 the Software module to which such enhancement or addition relates; 7.5.2.2.5 whether other customers have requested such enhancement or addition (and if so the previous outcome of such a request); and 7.5.2.2.6 whether it proposes to schedule the required enhancement or addition as a forthcoming Basic and/or Major Enhancement to be included in the Maintenance Services (and if so, the estimated release date), or whether it will quote separately for its development as a Functionality Enhancement. 7.5.2.3 The Customer shall confirm to StarTraq, in writing, that StarTraq has fully understood the necessary enhancement or addition and whether it requires a quotation from StarTraq for such development. 7.5.2.4 If the Customer requires a quotation StarTraq shall deliver a binding quotation to the Customer specifying amongst other items: 7.5.2.4.1 Nature of the enhanced functionality; 7.5.2.4.2 Time frame for delivery; 7.5.2.4.3 Price; 7.5.2.4.4 Any additional hardware required; 7.5.2.4.5 The period for which the quotation is valid; and 7.5.2.4.6 Any additional terms and conditions that might relate to the Functionality Enhancement. 7.5.2.5 The Customer may accept this quotation in writing within the time period for which the quotation is to be valid by written communication to StarTraq. 7.5.2.6 If the Customer accepts the quotation, StarTraq shall instruct its licensor’s software developers to begin with development as agreed.