Fully Supported. This is technology that has been recommended and sanctioned by IT Services. It is also the minimum requirement for receiving the Network & Desktop Support Services described in this document. Normal use of this technology, for academic or administrative purposes, is supported as described above. Fully Supported technologies include: • Equipment / software owned by McGill (except for affiliates with ITS agreements) • Windows and Mac computers (and peripherals), issued by, purchased through, or recommended by IT Services, less than 5 years old, with a standard McGill hard-drive image. • Windows and Mac computers running an operating system that is still supported by the manufacturer, for which security updates are still available • Windows and Mac computers that run a centrally supported up to date endpoint protection software • Software installation if the version is still supported by the vendor. • Equipment that has a clearly defined system administrator with local administrator access (IT Services for SLA customers) See Standards • Computers that authenticate to ▇▇▇▇▇▇’▇ data network using Active Directory – See standards • Meets equipment purchasing standards: Minimum standard requirements for the purchase of IT equipment at McGill • All centrally provided and managed software packages. See Software available at McGill • Approved non uPrint printers:
Appears in 1 contract
Sources: Service Level Agreement
Fully Supported. This is technology that has been recommended and sanctioned by IT Services. It is also the minimum requirement for receiving the Network & Desktop Support Services described in this document. Normal use of this technology, for academic or administrative purposes, is supported as described above. Fully Supported technologies include: • Equipment / software owned by McGill (except for affiliates with ITS agreements) • Windows and Mac computers (and peripherals), issued by, purchased through, or recommended by IT Services, less than 5 years old, with a standard McGill hard-drive image. • Windows and Mac computers running an operating system that is still supported by the manufacturer, for which security updates are still available • Windows and Mac computers that run a centrally supported up to date endpoint protection software • Software installation if the version is still supported by the vendor. • Equipment that has a clearly defined system administrator with local administrator access (IT Services for SLA customers) 🡪 See Standards • Computers that authenticate to ▇▇▇▇▇▇’▇ data network using Active Directory – See standards • Meets equipment purchasing standards: Minimum standard requirements for the purchase of IT equipment at McGill • All centrally provided and managed software packages. See Software available at McGill • Approved non uPrint printers:
Appears in 1 contract
Sources: Service Level Agreement