Full Management for Network APM Full Service- Server Sample Clauses

Full Management for Network APM Full Service- Server. Full Management is available for Network APM-Server Full Service and provides the following, in addition to Network APM Monitor and Notify: • Monitoring and Management (Network APM–Server–Hardware). For Network APM- Server-Hardware, Verizon identifies logical or physical issues with Customer’s server hardware (with Customer’s cooperation) whether the issue arose due to actions by Verizon, Customer or third parties. If the problem is hardware-related, Verizon Operations will notify Customer and affected third parties to remediate. • Monitoring and Management (Network APM–Server-Operating System). Fpor Network APM-Server-Operating System, Verizon identifies logical issues with Customer’s Server Operating Systems (with Customer’s cooperation) whether the issue arose due to actions by Verizon, Customer or third parties. Verizon will perform remote patch management on either Windows or Linux Operating Systems at Customer’s direction and pursuant to Customer’s IT policies.