FEE INFORMATION. Your weekly fee for the current year (1st April to 31st March) will be set out in your Fee Summary Document. To take account of changes in costs, inflation and local market conditions, there will be an annual review of your fee, and effective 1st April each year, a 5.5% annual increase will be applied. Annual fee uplifts are intended to cover increased costs incurred by Sanctuary Care to run our care homes, this includes annual increases to our staffing costs (including the National Minimum Wage and pension contributions), inflation on supplies (e.g. food and medical sundries) and inflation and investment in our properties, impacting on accommodation costs. We will write to you at least 28 days prior to this uplift taking effect to communicate and explain your revised fee rate. Where the impact of these cost increases is more than 5.5% (subject to below) Sanctuary Care will absorb the impact of these inflationary pressures. Exceptionally, major changes in legislation, regulations or taxes may directly result in an increase in care home costs. In these circumstances, we reserve the right to increase weekly fees further, to the amount of these additional costs. This will only be the case where these changes are not covered by the fixed 5.5% increase above. We will ensure that full details are disclosed to you in your annual increase letter, including the impact of such changes on your fees and the reasons why these are deemed to be outside of normal inflationary increases. In these circumstances, we will provide 56 days notice before the annual uplift comes into effect. If your care needs change during your residency; your fees will change in accordance with your care requirements. An assessment of your care needs will take place as and when required and any impact on fees due to a change in care requirements will be discussed with you. If you are a Permanent Stay Resident, the fee process set out in paragraph 4.3 will apply to you. If you are a Respite Stay Resident, the fee process set out in paragraph 4.5 will apply to you.
Appears in 2 contracts
Sources: Resident Agreement, Resident Care Agreement