Common use of Faults Clause in Contracts

Faults. If you report a fault to us, we will respond in accordance with the relevant Service Description, or otherwise within a reasonable period of time.

Faults. If you report a fault to us, we will respond in accordance with the relevant service level for the Service affected by the fault (as referred to in the relevant Service Description) or, or otherwise if no service level is specified, then within a reasonable period of timeperiod.