Common use of Fault Rectification Clause in Contracts

Fault Rectification. 16.2.1. Corrective/curative maintenance shall be based on level of severity as described elsewhere in the document (categories of faults). 16.2.2. On site and repair times shall commence from the time of notification of a fault by the Centre to the Contractor. 16.2.3. Repair time shall be that point in time at which the system is returned to an acceptable level of operation to the satisfaction of KPLC. Where a full repair has not been carried out the fault shall be classified as a non-urgent fault and the repair time period shall commence from the time of the temporary repair and the Contractor shall use his best endeavors to restore the system to full operational status as quickly as possible; except where the fault is due to damage beyond the Contractor's reasonable control, and he shall then take all necessary steps to expedite the repairs to the reasonable satisfaction of KPLC. 16.2.4. An urgent fault shall be any fault(s) that results in the loss of either picture, control facilities or recording of cameras. A non-urgent fault shall be all other faults not classified as urgent. 16.2.5. The Contractor shall report to the Central Command and Control center and record his attendance in the regional control room prior to commencing any works. 16.2.6. The Contractor shall report to the Control Room before leaving site and confirm all actions/repairs that have been carried out.