Common use of Exclusions to Coverage Clause in Contracts

Exclusions to Coverage. This Plan does not cover: damage to your product caused by accident (unless you have purchased the optional ADH Coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an autho- rized service provider), unauthorized modifica- tion, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensa- tion, complete submersion in liquid (e.g. pool, bathtub, etc.), lightning, static electricity, fire, flood, insect infestation, rodents, war, terror- ism, computer software related failures, Acts of God or other external causes; products that have been lost or stolen (this Plan only covers products that are returned to us in their entire- ty); cosmetic damage to your product includ- ing but not limited to scratches, dents and bro- ▇▇▇ plastic on parts, that does not otherwise affect its functionality or materially impair your use; products with a serial number that has been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consum- able parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replace- ment service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product); failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, conse- quential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan; products used for commercial purposes unless expressly stated on your pur- chase receipt that this is a Commercial Plan; damage to your Xbox 360 due to Microsoft’s “Red Ring of Death”; personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages.

Exclusions to Coverage. This Plan does not cover: damage • Damage to your product caused by accident (unless you have purchased the optional ADH CoverageSPS P3 and it’s a covered event), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an autho- rized authorized service provider), unauthorized modifica- tionmodification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensa- tioncondensation, complete mold, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, static electricity, fire, flood, insect infestation, rodents, war, terror- ismterrorism, computer software related failures, Acts of God or other external causes; products . • Products that have been lost or stolen (this Plan only covers products that are returned to us in their entire- tyentirety); cosmetic damage to your product includ- ing including but not limited to scratches, dents and bro- ▇▇▇ broken plastic on parts, that does not otherwise affect its functionality or materially impair your use; products . • Products with a serial number that has have been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consum- able consumable parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replace- ment replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product); failures . • Failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, conse- quential consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan; products . • Products used for commercial purposes purposes, unless expressly stated on your pur- chase purchase receipt that this is a Commercial Plan; damage to your Xbox 360 due to Microsoft’s “Red Ring of Death”; personal . • Personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages. • This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- on accessories. • SPS P3 Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.

Exclusions to Coverage. This Plan does not cover: (i) damage to your product caused by accident (unless you have purchased the optional ADH Coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an autho- rized authorized service provider), unauthorized modifica- tionmodification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updatesviruses, extreme environment (including extreme temperature or humidity), external condensa- tion, complete submersion in liquid (e.g. pool, bathtub, etc.)condensation, lightning, static electricity, fire, flood, insect infestation, rodents, war, terror- ismterrorism, computer software related failures, failures (unless you have the Vi-Spy Coverage) Acts of God or other external causes; (ii) products that have been lost or stolen (this stolen. This Plan only covers products that are returned to us in their entire- ty)entirety; (iii) cosmetic damage to your product includ- ing including but not limited to scratches, dents and bro- ▇▇▇ broken plastic on parts, that does not otherwise affect its functionality or materially impair your use; (iv) products with a serial number that has been altered, defaced or removed; (v) problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consum- able (vi) consumable parts, such as batteries, unless expressly provided for herein; (vii) damage to, or loss of any software or data residing or recorded in your product (when product. When providing repair or replace- ment replacement service, we will use reasonable efforts to reinstall your product’s 's original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product); (viii) failures or parts and/or labor costs incurred as a result of a manufacturer’s 's recall; (iv) fees or costs related to third-party contracts, conse- quential consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “"no problem found” " diagnoses, or failures that occurred prior to the purchase of this Plan; (x) products used for commercial purposes unless expressly stated on your pur- chase purchase receipt that this is a Commercial Plan; (xi) damage to your Xbox xBox 360 due to Microsoft’s “'s "Red Ring of Death”"; (xiii) personal items left in the product (you product. You are responsible for removing all personal items from the product before service is performed); (xiv) parts and services covered under your product’s 's manufacturer’s 's warranty; (xv) remote control reprogramming; (xvi) damage due to contact with any human or animal bodily fluids, or secondary damages.

Exclusions to Coverage. This Plan does not cover: : (i) damage to your product caused by accident (unless you have purchased the optional ADH Coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an autho- rized authorized service provider), unauthorized modifica- tionmodification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updatesviruses, extreme environment (including extreme temperature or humidity), external condensa- tion, complete submersion in liquid (e.g. pool, bathtub, etc.)condensation, lightning, static electricity, fire, flood, insect infestation, rodents, war, terror- ismterrorism, computer software related failures, failures (unless you have the Vi-Spy Coverage) Acts of God or other external causes; (ii) products that have been lost or stolen (this stolen. This Plan only covers products that are returned to us in their entire- ty); entirety; (iii) cosmetic damage to your product includ- ing including but not limited to scratches, dents and bro- ▇▇▇ broken plastic on parts, that does not otherwise affect its functionality or materially impair your use; ; (iv) products with a serial number that has been altered, defaced or removed; (v) problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consum- able (vi) consumable parts, such as batteries, unless expressly provided for herein; (vii) damage to, or loss of any software or data residing or recorded in your product (when product. When providing repair or replace- ment replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product); (viii) failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; (iv) fees or costs related to third-party contracts, conse- quential consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan; (x) products used for commercial purposes unless expressly stated on your pur- chase purchase receipt that this is a Commercial Plan; (xi) damage to your Xbox xBox 360 due to Microsoft’s “Red Ring of Death”; personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages.;

Exclusions to Coverage. This Plan does not cover: damage  Damage to your product caused by accident (unless you have purchased the optional ADH CoverageCoverage and it’s a covered event), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an autho- rized authorized service provider), unauthorized modifica- tionmodification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensa- tioncondensation, complete immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, static electricity, fire, flood, insect infestation, rodents, war, terror- ismterrorism, computer software related failures, Acts of God or other external causes; products .  Products that have been lost or stolen (this Plan only covers products that are returned to us in their entire- tyentirety); cosmetic damage to your product includ- ing including but not limited to scratches, dents and bro- ▇▇▇ broken plastic on parts, that does not otherwise affect its functionality or materially impair your use; products .  Products with a serial number that has been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consum- able consumable parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replace- ment replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product); failures .  Failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, conse- quential consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan; products used for commercial purposes unless expressly stated on your pur- chase receipt that this is a Commercial Plan; damage .  Damage to your Xbox 360 gaming console due to Microsoft’s “Red Ring of Death”; personal software related issues.  Personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages.  This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add-on accessories.  ADH Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.

Exclusions to Coverage. This Plan does not cover: damage Damage to your product caused by accident (unless you have purchased the optional ADH Coveragecoverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an autho- rized authorized service provider), unauthorized modifica- tionmodification, viruses and/or spyware (unless you have the Vi-Spy Coverage)spyware, performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensa- tioncondensation, complete mold, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, static electricity, fire, flood, insect infestation, rodents, war, terror- ismterrorism, computer software related failures, Acts of God or other external causes; products . Products that have been lost or stolen (this Plan only covers products that are returned to us in their entire- tyentirety); cosmetic damage to your product includ- ing including but not limited to scratches, dents and bro- ▇▇▇ broken plastic on parts, that does not otherwise affect its functionality or materially impair your use; products . Products with a serial number that has been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consum- able consumable parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replace- ment replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product); failures . Failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, conse- quential consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan; products . Products used for commercial purposes unless expressly stated on your pur- chase purchase receipt that this is a Commercial Plan; damage . Damage to your Xbox 360 gaming console due to Microsoft’s “Red Ring of Death”; personal software related issues. Personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages. This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add-on accessories. ADH Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.