Exception Decisions. All exceptions must be reviewed and decided by Client by the applicable deadline or the System will apply the pay/return default, as applicable, to the entire file. If Client’s exception decision is to return a check or ACH transaction, Client must select an applicable reason code. Client may research suspect items in the System by viewing the check image. In some cases, Client may correct an Exception Item or ACH Exception after researching a discrepancy. Bank is under no obligation to honor Client’s corrected Check-Issued Files or ACH Exceptions when the correction is received by Bank after the applicable cutoff hour.
Exception Decisions. Except as provided herein, Bank will not provide Customer with notice of any ACH transactions; ACH Exceptions will be made available to Customer by the Cut-off time as indicated in the applicable User Guide on a Business Day; and Customer shall send Bank an Exception Decision by the Cut-off time as designated within the Positive Pay program on the same day the Exception Item was made available. If this Cut-off passes, the default decision, as indicated on the Implementation form, will be entered for any Exception Item(s). Cut-off times are set at the Bank’s discretion and may change at any time upon notice to Customer.
Exception Decisions. All exceptions must be reviewed and decided by Client by the applicable deadline or the System will apply the pay/return default, as applicable, to the entire file. If Client’s exception decision is to return a check, Client must select an applicable reason code. Returns made absent a specific reason code applied by Client may be returned with any reason code determined in Bank’s discretion. Client agrees to promptly provide Bank upon request with Client’s affidavit in support of returns for reason unauthorized.
