Escalation Plan. The Contractor shall provide an Escalation Plan, which documents the Contractor’s approach to dispute resolution at the task order level and any mechanisms it has put in place for raising issues to the Domain Contracting Officer. This document should include any situations that the Contractor has identified which would trigger an automatic escalation of an issue to the Domain Contracting Officer. This Plan is due no later than 90 days after contract award, and shall be provided in Adobe electronic format via email, to the designated recipients outlined in the deliverables table. The subject line of the email notice presenting the submission of the monthly report shall be annotated with – IDIQ Escalation Plan (state the date of submission). The Plan will be reviewed, and either accepted or rejected for revisions by the Domain Contracting Officer within 15 business days of receipt of the document. Upon acceptance, the Contracting Officer will sign the plan, and return a copy of the document to the Contractor for its records.
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