Common use of Errors or Questions Clause in Contracts

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El Monte, CA 91731 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Information Authorization Through your enrollment in or use of our Online Banking Services, including the External Transfer or Bill Payment Service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, and in accordance with our Privacy Policy, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access the External Transfer or Bill Payment Service, to facilitate funds transfers using our Wire Transfer or Alipay Transfer Services, to authenticate you when you log in, to send you information about our Online Banking Services, including the External Transfer or Bill Payment Service, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve the External Transfer or Bill Payment Service and the content and layout of our Online Banking Website or Software. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition, we and our Service Providers may use, store and disclose such information acquired in connection with your use of our Online Banking Services, including the External Transfer or Bill Payment Service in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of our Online Banking Services, including the External Transfer or Bill Payment Service. The following provisions in this Section may apply to the External Transfer or Bill Payment Service:

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪  Call us at 0.000.000.0000 ▪  You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El MonteXx Xxxxx, CA 91731 XX 00000 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Information Authorization Through your enrollment in or use of our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, and in accordance with our Privacy Policy, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access the External Transfer or Bill Xxxx Payment Service, to facilitate funds transfers using our Wire Transfer or Alipay Transfer Services, to authenticate you when you log in, to send you information about our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve the External Transfer or Bill Xxxx Payment Service and the content and layout of our Online Banking Website or Software. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition, we and our Service Providers may use, store and disclose such information acquired in connection with your use of our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service. The following provisions in this Section may apply to the External Transfer or Bill Xxxx Payment Service:

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪  Call us at 0.000.000.0000 ▪  You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El Monte, CA 91731 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Information Authorization Through your enrollment in or use of our Online Banking Services, including the External Transfer or Bill Payment Service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, and in accordance with our Privacy Policy, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access the External Transfer or Bill Payment Service, to facilitate funds transfers using our Wire Transfer or Alipay Transfer Services, to authenticate you when you log in, to send you information about our Online Banking Services, including the External Transfer or Bill Payment Service, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve the External Transfer or Bill Payment Service and the content and layout of our Online Banking Website or Software. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition, we and our Service Providers may use, store and disclose such information acquired in connection with your use of our Online Banking Services, including the External Transfer or Bill Payment Service in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of our Online Banking Services, including the External Transfer or Bill Payment Service. The following provisions in this Section may apply to the External Transfer or Bill Payment Service:

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El MonteXx Xxxxx, CA 91731 XX 00000 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Information Authorization Through your enrollment in or use of our Online Banking Services, including the External Transfer or Bill Payment Service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, and in accordance with our Privacy Policy, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access the External Transfer or Bill Payment Service, to facilitate funds transfers using our Wire Transfer or Alipay Transfer Services, to authenticate you when you log in, to send you information about our Online Banking Services, including the External Transfer or Bill Payment Service, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve the External Transfer or Bill Payment Service and the content and layout of our Online Banking Website or Software. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition, we and our Service Providers may use, store and disclose such information acquired in connection with your use of our Online Banking Services, including the External Transfer or Bill Payment Service in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of our Online Banking Services, including the External Transfer or Bill Payment Service. The following provisions in this Section may apply to the External Transfer or Bill Payment Service:

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El MonteXx Xxxxx, CA 91731 XX 00000 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Information Authorization Through your enrollment in or use of our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, and in accordance with our Privacy Policy, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access the External Transfer or Bill Xxxx Payment Service, to facilitate funds transfers using our Wire Transfer or Alipay Transfer Services, to authenticate you when you log in, to send you information about our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve the External Transfer or Bill Xxxx Payment Service and the content and layout of our Online Banking Website or Software. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition, we and our Service Providers may use, store and disclose such information acquired in connection with your use of our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of our Online Banking Services, including the External Transfer or Bill Xxxx Payment Service. The following provisions in this Section may apply to the External Transfer or Bill Xxxx Payment Service:

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El MonteXx Xxxxx, CA 91731 XX 00000 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Business Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Business Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s applicable Bank Fee Schedule Schedule, based on your product type, for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Information Authorization Through your enrollment in or use of our Business Online Banking Services, including the External Transfer or Bill Payment Service, you agree that we reserve the right to request a review of your credit rating at our own expense through an authorized bureau. In addition, and in accordance with our Privacy Policy, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access the External Transfer or Bill Payment Service, to facilitate funds transfers using our Wire Transfer or Alipay Transfer Services, to authenticate you when you log in, to send you information about our Business Online Banking Services, including the External Transfer or Bill Payment Service, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve the External Transfer or Bill Payment Service and the content and layout of our Business Online Banking Website or Software. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition, we and our Service Providers may use, store and disclose such information acquired in connection with your use of our Business Online Banking Services, including the External Transfer or Bill Payment Service in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of our Business Online Banking Services, including the External Transfer or Bill Payment Service. The following provisions in this Section may apply to the External Transfer or Bill Payment Service: