Errors or Questions. If you think your statement or any account or transaction information reflected on Online Banking is wrong or if you need more information about a listed transfer CALL US IMMEDIATELY at Online Banking Support. If you cannot reach us by telephone, you may send us a message through the Secure Online Message Center, but that is not the fastest way of contacting us. Alternatively, you may visit your local branch or write us at the address for disputes provided below or in your Cardholder Agreement. We must hear from you no later than 60 days after we make available to you the FIRST statement on which the problem or error appeared. When you notify us: (i) tell us your name and account number, (ii) describe the error or the transfer you are unsure about (including the date it occurred), and explain as clearly as you can why you believe it is an error or why you need more information, and (iii) tell us the dollar amount of the suspected error. If you tell us in person or by telephone, we may require that you follow up your oral notice or questions in writing. If we require written notice, we must receive this writing within 10 Business Days of your oral notice. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty- five (45) days to investigate your complaint or question. If we decide to do this, and your Account is a Consumer Account, we will provisionally credit your account within ten (10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and do not receive it within ten (10) business days, we may not provisionally credit your account. For errors involving new accounts, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Errors or Questions. In case of error or questions about your Wire Transfer please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El Monte, CA 91731
Errors or Questions. In case of error or questions about your Alipay Transfer please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El Monte, CA 91731 Bill Payment Service
Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪ Call us at 0.000.000.0000 ▪ You may also write to us at: East West Bank Centralized Processing Department 0000 Xxxxx Xxxxx, 0xx Xxxxx El Monte, CA 91731 Stop Payments Orders (checks drawn on East West Bank) If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Informa...
Errors or Questions. If a Market Partner has questions about or believes any errors have been made regarding commissions, bonuses, Market Partner Activity Reports, or charges, the Market Partner must notify MONAT in writing within 60 days of the date of the purported error or incident in question. MONAT will not be responsible for any errors, omissions or problems not reported to the Company within 60 days.
Errors or Questions. If a Wellness Advisor has questions about, or believes any errors have been made regarding commissions, bonuses, business reports, orders, or charges, he, she or it must notify the Company in writing within thirty (30) days from the date of the error or incident in question. Any such errors, omissions or problems not reported within 30 days shall be deemed waived by the Wellness Advisor
Errors or Questions. In the event a Public Speakers Association Member has a question about or believes an error has been made regarding commissions, bonuses, or charges, the Public Speakers Association Member must notify PSA within thirty (30) days of the date of the purported error or incident in question. PSA will not be responsible for any errors, omissions or problems after the thirty (30) days. All Concerns, Questions or Disagreements must be handled by the Public Speakers Association Home Office.
Errors or Questions. Call or write us, as explained in Section 23, as soon as you can if you think an error has occurred in your PayCard Account. We must allow you to report an error until 60 days after the earlier of the date you electronically access your account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling or writing us, as explained in Section 23. You will need to tell us:
Errors or Questions. Member will call Navigant or write to Navigant at the number/address provided in Part I of this Agreement if Member thinks:
Errors or Questions. In case of errors or questions about the Services or in the event you need to contact us generally in connection with this Agreement, you should: Call: 1-800-472- 2265 Fax to: 0-000-000-0000 Write to: Regions Online Banking P.O. Box 830805 Birmingham, Alabama 00000-0000 Different contact instructions may be provided elsewhere in this Agreement with respect to particular situations or circumstances. If different contact instructions apply with respect to particular situations or circumstances, you agree to comply with those instructions. Your acceptance of this Agreement also makes you eligible to participate in, and constitutes your acceptance of the terms and conditions of, the Regions CashBack Rewards® program. You may review the terms and conditions of CashBack Rewards by clicking here. You may opt out of CashBack Rewards at any time by clicking the “Opt-Out” link in the CashBack Rewards section of the Regions Online Banking application or as otherwise provided in the CashBack Rewards terms and conditions.
