Common use of Errors and Questions Clause in Contracts

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at 1-800-732- 0642 or (▇▇▇) ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2, or write to us at Mayville State Bank, Internet Banking Services, P.O. Box 650, MI 48744. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or online monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to know the following for all errors: Your name and Service account number; 2. Describe ; A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the The dollar amount of the suspected error. If you tell us verbally; and For a Bill Pay issue - the checking account number used to pay the bill, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationpayee name, date payment was scheduled, payment amount, reference number and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this, 45 days but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service business hours 2; or • Write to us at Farmers State Bank, ▇▇▇ ▇▇▇▇ ▇▇▇▇▇. Contact us by using the application's e-messaging feature Pittsfield, IL 62363. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (▇▇▇-)▇▇▇-▇▇▇▇ during customer service regular business hours 2. ; • Write to us at Relyance Bank Account Services Department, P. O. ▇▇▇ ▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇, ▇▇ ▇▇▇▇▇ or • Contact us by using the application's e-secure messaging feature within the Service. If you think your statement is incorrect or you need more information about a Service an electronic transfer or ▇▇▇▇ Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and User ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, you and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new accounts, we may take up to ninety (90) days to investigate your complaint or question. We may take up to twenty (20) Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. : • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2(Miami-Dade County) or ▇▇▇-▇▇▇-▇▇▇▇ (other areas). Contact • Write us by using the application's e-messaging feature at: Tropical Financial Credit Union ATTN: Digital Banking Team, ▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent or made available to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined determined, there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur. It is our general policy to treat your account information as confidential. However, we will disclose information to third parties about your account or the transactions you make ONLY in the following situations: • Where it is necessary for completing transactions; • Where it is necessary for activating additional services; • In order to verify the existence and condition of your account to a third party, such as a credit bureau or Payee; • To a consumer reporting agency for research purposes only; • In order to comply with a governmental agency or court orders; or, • If you give us your written permission.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. : Telephone us at ▇▇▇-.▇▇▇-.▇▇▇▇ ▇, ext. 6631 during customer service Member Service hours 2. Contact ; Write us by using the application's e-messaging feature at: If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : Tell us your name and Service account number; 2. ; Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactionselectronic transfers, you should as soon as possible notify contact us via one of the following: 1. Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. Contact us by using the application's e-messaging feature If immediately if you think your periodic statement is incorrect wrong or if you need more information about a Service transaction listed on the statement, we transfer. We must hear from you no later than sixty (60) days after the FIRST periodic statement was sent made available to you on which the problem or error appearsappeared. You must: 1. Tell will need to tell us your the following: • Your name and Service account number; 2number (if any). • Describe the error error, payment, or the transaction in questiontransfer you are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and, 3. Tell us the • The dollar amount of the suspected error. If you tell us verballyorally, we may require that you to send your us the complaint or question in writing within ten (10) Business Days after your verbal notificationbusiness days. We will tell you the results of our investigation determine whether an error occurred within ten (10) Business Days business days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if we require more time to confirm the nature of your complaint or questionhowever, we reserve the right to may take up to forty-five (45) days to complete our investigationinvestigate a complaint or question. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not provisionally credit your Payment Accountaccount. If it For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount you think is determined there was no error we in error. We will mail tell you a written explanation the results within three (3) Business Days business days after completion of completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for request copies of the documents that were used in our the investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at ▇.▇. ▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. If you think your statement is incorrect or you need more information about a Service an electronic transfer or ▇▇▇▇ Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name name, relevant Eligible Account number(s), and Service account numberAccess ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more informationinfo; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new Consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone electronic transfers call us at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service hours 2. Contact or write us by using the application's e-messaging feature If at: Northeast Security Bank ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ P O Box 269 Sumner, IA 50674 Notify us immediately if you think your statement or receipt is incorrect or wrong of if you need more information about a Service transaction listed on the statement, we statement or receipt. We must hear from you no later than sixty (60) 60 days after we sent the FIRST statement was sent to you on which the problem or error appears. You must:first appeared. (1. ) Tell us your name and Service account number;. (2. ) Describe the error or the transaction in questiontransfer you are unsure about, and explain as clearly as possible you can why you believe it is an error or why you need more information; and,. (3. ) Tell us the dollar amount of the suspected error. If you tell us verballyorally, we may require that you send us your complaint or question in writing within ten (10) Business Days after your verbal notification10 business days. We will tell you the results of our investigation determine whether an error occurred within ten 10 business days (1020 business days for new accounts) Business Days after we hear from you, you and will correct any error promptly. HoweverIf we need more time, if however, we require more time may take up to confirm the nature of 45 days (90 days for new accounts or point-of-sale or foreign- initiated transfers) to investigate your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten 10 business days (1020 business days for new accounts) Business Days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days, we may not provisionally credit your Payment Accountaccount for 30 days after the first deposit is made, if you are a new customer. We will tell you the results within three business days after completing our investigation. If it is determined we decide that there was no error error, we will mail send you a written explanation within three (3) Business Days after completion of our investigationexplanation. You may ask for copies of the documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. Telephone us by calling Member Services at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service hours 2or writing us at Sacramento Credit Union, ▇.▇. Contact us by using the application's e▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇-messaging feature ▇▇▇▇ If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; ; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, , 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10ten(10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsthink there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at (▇▇▇) ▇▇▇-▇▇▇▇, or (▇▇▇) ▇▇▇-▇▇▇▇, or write to us at OUCU Financial, ▇▇▇ during customer service hours 2▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after sending the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within ten business days of the verbal notice. Tell us your We will need to know the following for all errors: • Your name and Service account number; 2. Describe • A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible why you believe it is an error or why you need more additional information; and, 3. Tell us the The dollar amount of the suspected error. If you tell us verbally• For a Bill Pay issue, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationthe checking account number used to pay the bill, payee name, date payment was scheduled, payment amount, reference number, and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this45 days, but we will provisionally re-credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (▇▇▇)-▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; For Bill Payments, • Write to us at: Litchfield National Bank, P.O. Box 309, Litchfield, IL 62056 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Pay transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account numbernumber(s); 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at Community State Bank, ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇, IN 46710 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at ▇▇▇ ▇▇▇▇ ▇▇▇., ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. : • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇-▇▇▇-▇▇▇▇ during customer service normal business hours 2. ; • Contact us by using the application's e-messaging feature secure chat feature; and/or, • Write to us at: REV Federal Credit Union PO Box 118000 Charleston, SC 29423 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. Telephone by: • Sending a letter to Citizens Bank Mobile Banking Department, ▇▇▇ ▇ ▇▇▇▇ ▇▇., ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇; • Emailing us at ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇; or • Contacting us at the following toll free phone number during normal banking hours: (▇▇▇)▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. and • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2or write to us at ▇▇▇▇ Rock Savings Bank, Electronic Banking Services, ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇., ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to know the following for all errors: • Your name and Service account number; 2. Describe • A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the • The dollar amount of the suspected error. If you tell us verbally• For a Bill Pay issue - the checking account number used to pay the bill, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationpayee name, date payment was scheduled, payment amount, reference number and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this, 45 days but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your EFT transactions, you should must notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at ▇▇▇-325/▇▇▇-▇▇▇▇ or 325/947-8400 during customer service hours 2;  Write us at: ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇., Ballinger, TX 76821 or ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇., ▇▇▇ ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇  Send us a secure message through the Internet banking service; or,  For Bill Payments, initiate a payment inquiry in the Payments section of the Internet banking Service. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your account. For Bill Payment Accountand other EFT errors involving new accounts, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 Business Days to credit your account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ▇; • Contact us by using the application's e-secure messaging feature within the Internet Banking Service; or • Write to us at ▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇ ▇▇▇▇, ▇▇ ▇▇▇▇▇ If you think your statement is incorrect or you need more information about a Service an electronic transfer or bill payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name name, relevant account number(s), and Service account numberaccess ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days business days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days business days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days business days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 business days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days business days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service business hours 2. ;  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at CCB Community Bank, PO Box 400, Andalusia, AL 36420 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at: United State Bank P O Box 8 Lewistown Missouri 63452. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, you and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service business hours 2. ;  Contact us by using the application's e-secure messaging feature within the Service; or  Write to us at CCB Community Bank, PO Box 400, Andalusia, AL 36420 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Username; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at P.O. Box 988, ▇▇▇▇▇, CO 81052 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: ▪ Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; ▪ Contact us by using the application's e-secure messaging feature within the Service; or ▪ Write to us at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇. If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact us at (▇▇▇) ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2, or (800) 562- 8420, or write to us at Ohio University Credit Union, P.O. Box 476, Athens, OH 45701. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to knowthe following for all errors: Your name and Service account number; 2. Describe A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the The dollar amount of the suspected error. If you tell us verballyFor a Bill Pay issue, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationthe checking account number used to pay the bill, payee name, date payment was scheduled, payment amount, reference number and payee accountnumber. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this45 days, but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors If you have questions or questions about your transactionsyou think there has been an error concerning the Services, you should as soon as possible notify us via one of the following: 1. Telephone contact Customer Service at 800.355.0641, or write to us at Independent Bank, Electronic Banking Services, P.O. Box 279, ▇▇▇-▇▇▇-▇▇, ▇▇ during customer service hours 248809. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we We must hear from you no later than sixty (60) within 60 calendar days after we have sent the FIRST first paper or electronic monthly statement was sent to you on which the problem or error appearsfirst appeared. You must: 1If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. Tell us your We will need to know the following for all errors:  Your name and Service account number; 2. Describe  A description of the error or the transaction in question, transfer you are unsure about and explain as clearly as possible an explanation of why you believe it is an error or why you need more additional information; and, 3. Tell us the  The dollar amount of the suspected error. If you tell us verbally For a Bill Pay issue - the checking account number used to pay the bill, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notificationpayee name, date payment was scheduled, payment amount, reference number and payee account number. We will tell advise you of the results of our investigation within ten (10) Business Days 10 business days after we hear from you, you and will promptly correct any error promptlywe have made. However, if If we require more need additional time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If , we decide may take up to do this, 45 days but we will provisionally re-credit your Payment Account account within ten (10) Business Days 10 business days for the amount you think is in error. If we ask you to submit put your complaint or question in writing and we do not receive it within ten (10) Business Days10 business days after the request, we may will not provisionally re-credit your Payment Accountaccount. If it is determined we determine that there was no error error, we will mail send you a written explanation within three (3) Business Days 3 business days after completion of we complete our investigation. You may ask for request copies of documents that we used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should should, as soon as possible possible, notify us via one of the following: 1. : Telephone us at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service hours 2. ; Contact us by using the application's e-messaging feature feature; and/or, Write us at: Huron Community Bank P.O. Box 312 East Tawas, Michigan 48730 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : Tell us your name and Service account number; 2. ; Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of Please contact us with any errors or questions about your transactions, you should as soon as possible notify us via Online Banking transactions using one of the followingfollowing methods: 1. Telephone a. Contact us via telephone at ▇▇▇-▇▇▇-▇▇▇▇ during customer service business hours; 2. b. Contact us by using via the application's e-Online Banking secure messaging feature feature; c. Contact us in writing at Bridgewater Bank, ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. If you think believe your statement is incorrect or you need more additional information about a Service an Online Banking transaction listed identified on the statement, we you must hear from you contact us no later than sixty (60) days after the FIRST statement at issue was sent to you on which the problem or error appearssent. You must: 1. Tell us Please include your name name, Account number, and Service account number; 2. Describe Username, a detailed description of the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected errorat issue. If you tell notify us verbally, we may require that you send your complaint provide notification in writing within ten (10) Business Days after from your verbal notification. We will tell investigate and inform you the results of our investigation results within ten (10) Business Days after we hear from youreceipt of your notification, and will correct any error errors promptly. However, if we require more time to confirm In the nature of your complaint or questionevent that our investigation requires additional time, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, in which case we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think believe is in error. For new accounts, investigation of errors regarding electronic transactions may take up to ninety (90) days to investigate, and it may take up to twenty (20) Business Days to provide a provisional credit for the amount at issue. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined determine there was no error error, we will mail you a written explanation within three (3) Business Days after completion of completing our investigation. You may ask for request copies of any documents used in relied upon as part of our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occurdetermine there was no error.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. : • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's ’s e-messaging feature feature; and/or, • Write us at: First Internet Bank of Indiana P.O. Box 6080 Fishers, IN 46038 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactionstransactions for bill pay, you should as soon as possible notify us via one of the following: 1. :  Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service business hours 2. ;  Contact us by using the application's e-messaging feature Online Banking email address at ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇;  Write us at: Valley Republic Bank ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇.-▇▇▇▇▇ ▇▇▇ Bakersfield, CA 93309 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) 60 days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. :  Tell us your name and ▇▇▇▇ Pay Service account number; 2. ;  Describe the error or the transaction in question, and explain as clearly as possible in detail why you believe it is an error or why you need more information; and, 3. and  Tell us the dollar amount of the suspected error. If you tell us verbally, we may will require that you send your complaint in writing within ten (10) 10 Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) 10 Business Days (5 for Visa transactions) after we hear from you, and we will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) 45 days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account on Bill Pay within ten 10 days (105 for Visa transactions) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive have it within ten (10) 10 Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) 3 Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service hours 2. ; • Contact us by using the application's e-secure messaging feature within the Service; or • Write to us at ▇▇▇ ▇▇▇. ▇▇ ▇▇▇▇, ▇.▇. Drawer F, Bastrop, Texas 78602 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. appears.(Please refer to account-opening documents for all further EFT transactions.) You must: 1. Tell us your name and name, relevant Service account numbernumber(s) and Username; 2. Describe the error or the transaction in question, question and explain as clearly as possible why you believe it is an error or why you need more information; information and,; 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigationinvestigation (90 days if the transfer involved a new account, a POS transaction, or a foreign-initiated transfer). If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: • Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. • Contact us by using the application's e-secure messaging feature within the Service. • Write to us at ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, Elkins, WV 26241. If you think your statement is incorrect or you need more information about a Service transaction an electronic transfer listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and name, relevant Service account number; 2. number(s); • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to ninety (90) days to investigate your complaint or question. We may take up to twenty (20) Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur. If after revocation of the provisional credit your account is in a negative position it shall be your responsibility to immediately bring the account to a positive position.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods: ! Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ; ! Contact us by using the application's e-secure messaging feature within the Service; or ! Write to us at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇. If you think your statement is incorrect or you need more information about a Service an electronic transfer or ▇▇▇▇ Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and name, relevant Service account numbernumber(s), and Access ID; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. following methods:  Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. ;  Contact us by using the application's e-secure messaging feature within the Online Banking Service; or  Write to us at P.O. Box 70, Somerset, KY 42502 If you think your statement is incorrect or you need more information about a Service an electronic transfer or bill payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. :  Tell us your name name, relevant account number(s), and Service account number; 2. username;  Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. ,  Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to ninety 90 days to investigate your complaint or question. We may take up to twenty (20) Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. : Telephone us at ▇▇▇-.▇▇▇-.▇▇▇▇ ▇, ext. 6631 during customer service hours 2. Contact Member Service hours and/or write us by using the application's e-messaging feature at: If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : Tell us your name and Service account number; 2. ; Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell , tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service Customer Service hours; 2. Contact us by using the application's e-messaging feature feature; and/or, 3. Write us at: First Bank ▇▇▇▇ ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible notify us via through one of the following: 1. Telephone following methods: -Telephone us at (▇▇▇-) ▇▇▇-▇▇▇▇ during customer service hours 2. Contact ; -Contact us by using the application's e-secure messaging feature within the Service; or -Write to us at ▇▇▇ ▇▇▇. ▇▇ ▇▇▇▇, ▇.▇. Drawer F, Bastrop, Texas 78602 If you think your statement is incorrect or you need more information about a Service an electronic transfer or Bill Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. appears.(Please refer to account-opening documents for all further EFT transactions.) You must: 1. Tell us your name and name, relevant Service account numbernumber(s) and Username; 2. Describe the error or the transaction in question, question and explain as clearly as possible why you believe it is an error or why you need more information; information and,; 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigationinvestigation (90 days if the transfer involved a new account, a POS transaction, or a foreign-initiated transfer). If we decide to do this, we will provisionally credit your Payment Account account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Accountaccount. For errors regarding electronic transactions on new consumer accounts, we may take up to 90 days to investigate your complaint or question. We may take up to 20 Business Days to credit a new account for the amount you think is in error. If it is determined there was no error error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service We may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should notify us as soon as possible notify us via one of the following: 1. Telephone by: • Sending a letter to Citizens Bank Mobile Banking Department, ▇▇▇ ▇ ▇▇▇▇ ▇▇., ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇; • Emailing us at ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇; or • Contacting us at the following toll free phone number during normal Banking hours: (▇▇▇)▇▇▇-▇▇▇-▇▇▇▇ during customer service hours 2. Contact us by using the application's e-messaging feature If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. : • Tell us your name and Service account number; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. and • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service hours; 2. Contact us by using the application's e-messaging feature feature; and/or, 3. Write us at: First Bank ▇▇▇▇ ▇▇▇ ▇▇▇▇▇ ▇▇. ▇▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.

Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following: 1. Telephone us at ▇▇▇-▇▇▇-▇▇▇▇ during customer service Customer Service hours; 2. Contact us by using the application's e-messaging feature feature; and/or, 3. Write us at: Farmers and Merchants Union Bank PO Box 226 ▇▇▇ ▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇ Columbus, WI 53925 If you think your statement is incorrect or you need more information about a Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must: 1. Tell us your name and Service account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing within ten (10) Business Days after your verbal notification. We will tell you the results of our investigation within ten (10) Business Days after we hear from you, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Payment Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Payment Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. The Service may revoke any provisional credit provided to you if we find an error did not occur.