Common use of Error Resolution Clause in Contracts

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown, PA 18901-0117 1. Refund To You: a. You may request a refund of your CashLynx account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ University. Proof of withdrawal or dismissal is required. b. Refunds are processed when: i. The accounts balance is $25.00 or more AND ii. A written refund request is submitted c. A refund service fee of $15 will be deducted from the refund. d. No refunds will be issued for balances less than $25.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreementpossible at ▇▇▇-▇▇▇-▇▇▇▇. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may will require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown, PA 18901-0117: 1. Refund To You: a. You may request a refund of your CashLynx Gateway Campus Cash account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversityGateway Technical College. Proof of withdrawal or dismissal is required. b. Faculty and staff may request a refund when they terminated their employment with Gateway Technical College. c. Refunds are processed when: i. The accounts balance is $25.00 15.00 or more AND ii. A written refund request is submitted c. d. A $10.00 refund service fee of $15 will be deducted from the refund. d. No refunds will be issued for balances less than $25.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy.discrepancy including the date and location of the transaction c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationamount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇ Card Service Center PO Southeastern Baptist Theological Seminary Attn: Accounting Services Post Office Box 1305 Doylestown1889 Wake Forest, PA 18901-0117NC 27588 1. Refund To You: a. You may request a refund of your CashLynx Southeastern 1Card Cash account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversitySEBTS. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time. c. Refunds are processed when: i. The accounts balance is $25.00 15.00 or more AND ii. A written refund request is submitted c. d. A $5.00 refund service fee of $15 will be deducted from the refund. d. e. No refunds will be issued for balances amounts less than $2515 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student ▇▇▇▇. iv. Credit Card: If a credit card was used to add value to Southeastern 1Card Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave SEBTS. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.00 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown, PA 18901-0117St. John’s College Student Accounts 1. Refund To You: a. You may request a refund of your CashLynx Campus Cash account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversitySt. John’s College. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $25.00 25.01 or more AND ii. A written refund request is submitted c. d. A $25.00 refund service fee of $15 will be deducted from the refund. d. e. No refunds will be issued for balances amounts less than $25. f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service;

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇ General’s Cash Card Service Center PO Box 1305 Doylestown, PA 18901-0117 1. Refund To You: a. You may request a refund of your CashLynx account Herkimer Cash Card Account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversityHerkimer County Community College. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $25.00 15.01 or more AND ii. A written refund request is submitted c. d. A $15.00 refund service fee of $15 will be deducted from the refund. d. e. No refunds will be issued for balances amounts less than $25.15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service;

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us Us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us Us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You make the results of best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationdispute. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Bloomfield College Office of Student Financial Services Bursar’s Office, ▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown▇▇▇▇▇▇ Bloomfield, PA 18901-0117NJ 07003 1. Refund To You: a. You may request a refund of your CashLynx Your Campus Cash account balance when you You graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversityBloomfield College. Proof of withdrawal or dismissal is required. b. You cannot owe a debt to Bloomfield College. Debts owed to the College will be satisfied first before a refund is processed to You. c. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. d. Refunds are processed when: i. The accounts balance is $25.00 15.01 or more AND ii. A written refund request is submitted c. e. A $15.00 refund service fee of $15 will be deducted from the refund. d. f. No refunds will be issued for balances amounts less than $2515 g. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student bill. iv. Credit Card: If a credit card was used to add value to Campus Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us Us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us Us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You make the results of best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationdispute. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Bloomfield College Office of Student Financial Services Bursar’s Office, ▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown▇▇▇▇▇▇ Bloomfield, PA 18901-0117NJ 07003 1. Refund To You: a. You may request a refund of your CashLynx Your Campus Cash account balance when you You graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversityBloomfield College. Proof of withdrawal or dismissal is required. b. You cannot owe a debt to Bloomfield College. Debts owed to the College will be satisfied first before a refund is processed to You. c. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. d. Refunds are processed when: i. The accounts balance is $25.00 15.01 or more AND ii. A written refund request is submitted c. e. A $15.00 refund service fee of $15 will be deducted from the refund. d. f. No refunds will be issued for balances amounts less than $2515 g. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student ▇▇▇▇. iv. Credit Card: If a credit card was used to add value to Campus Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may will require that the account holder You to send the question in writing within 10 business daysdays via email. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: UCF Dining Services to Approve ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown, PA 18901-0117▇▇▇▇@▇▇▇.▇▇▇ 1. Refund To You: a. You may request a refund of your CashLynx account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ University. Proof of withdrawal or dismissal is required. b. Refunds are processed when: i. The accounts balance is $25.00 15.01 or more AND ii. A written refund request is submitted c. b. A $15.00 refund service fee of $15 will be deducted from the refund. d. c. No refunds will be issued for balances amounts less than $2515.00.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisbegin an investigation a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Southeast Technical Institute Business Office ▇▇▇▇ ▇. ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown▇▇▇. Sioux Falls, PA 18901-0117SD 57107 1. Refund To You: a. You may request a refund of your CashLynx Blue Bucks account balance when you graduate, withdraw or leave your member University of ▇▇▇▇▇▇ UniversitySoutheast Technical Institute. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $25.00 15.01 or more AND ii. A written refund request is submitted c. d. A $15.00 refund service fee of $15 will be deducted from the refund. d. e. No refunds will be issued for balances amounts less than $2515 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. Student ▇▇▇▇: Refund will be posted as a credit to Your student account. iii. Credit Card: If a credit card was used to add value to Blue Bucks the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave Southeast Technical Institute. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. A $15.00 bequest fee will be deducted from the transfer. d. Bequests are processed when: i. The account balance is $15.01 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First first electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationclaim. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown, PA 18901-0117 1. Refund To You:Directorate of Cadet Activities. a. You may request a refund of your CashLynx Corps Cash account balance when you graduate, withdraw withdraw, or leave your member University of ▇▇▇▇▇▇ UniversityUSMA at West Point. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. : The accounts balance is $25.00 20.01 or more AND ii. A AND Cadet Activities receives a written refund request is submitted c. A request. • $20.00 refund service fee of $15 will be deducted from the refund. d. . • No refunds will be issued for balances amounts less than $2520. Refund Methods: Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service.