Common use of Error Classification Clause in Contracts

Error Classification. A Buyer Representative reporting an error or defect will make an initial nonbinding classification of each error or defect in the Software or associated Documentation and will report such error or defect to Clinical Architecture based on the criteria set forth in the Classification Criteria table in Section 2(c). In the event there is a dispute between the Buyer Representative and Clinical Architecture regarding the classification of an error or defect, such dispute shall be promptly escalated to the party’s respective officers with responsibility over the operations (and who shall call upon others having knowledge or expertise, as applicable) who shall work together, in good faith, to resolve such dispute within one (1) Business Day.