Common use of ENROLLEE RIGHTS AND NOTIFICATION Clause in Contracts

ENROLLEE RIGHTS AND NOTIFICATION. 13.1 Information Requirements a) The Contractor shall provide new Enrollees with the information identified in PHL§ 4408, SSL§364-j, SSL§369-ee and 42 CFR§ 438.10 (f) and (g). b) The Contractor shall provide such information to the Enrollee within fourteen (14) days of the Effective Date of Enrollment. The Contractor may provide such information to the Enrollee through the Member Handbook referenced in Section 13.4 of this Agreement. c) The Contractor must provide Enrollees with an annual notice that this information is available to them upon request. d) The Contractor must inform Enrollees that oral interpretation service is available for any language and that information is available in alternative formats and how to access these formats.

Appears in 1 contract

Sources: Medicaid Managed Care Contract (Wellcare Health Plans, Inc.)

ENROLLEE RIGHTS AND NOTIFICATION. 13.1 Information Requirements a) The Contractor shall provide new Enrollees with the information identified in PHL§ PHL Section 4408, SSL§364SSL Section 364-j, SSL§369SSL Section 369-ee and 42 CFR§ CFR Section 438.10 (f) and (g). b) The Contractor shall provide such information to the Enrollee within fourteen (14) days of the Effective Date of Enrollment. The Contractor may provide such information to the Enrollee through the Member Handbook referenced in Section 13.4 of this Agreement. c) The Contractor must provide Enrollees with an annual notice that this information is available to them upon request. d) The Contractor must inform Enrollees that oral interpretation service is available for any language and that information is available in alternative formats and how to access these formats.

Appears in 1 contract

Sources: Medicaid Managed Care Agreement (Amerigroup Corp)